PROGRAMME HIGHLIGHTS
Details of the full conference programme are now available, and there's plenty to keep delegates busy. With around 60 leading business travel and meetings suppliers attending our integrated exhibition, there is plenty of reason to network too – our ‘silent conference’ headphones mean you can dip in and out of sessions without missing any of the great content.
We are pleased to welcome Star Alliance as the conference's headline sponsor and Air Europa and Yapta as executive sponsors of the event.
This year we will be supporting the London Taxi Drivers’ Charity for Children through our raffle in the Monday Drinks and Canapé reception. The organisation’s chairman, Michael Son, BEM, says: “We are so thrilled to be your nominated charity. It will help to highlight the wonderful work we are doing and promote awareness.”
The Business Travel Conference takes place on September 17-18 at London Hilton Bankside. Suppliers who want to book a stand should contact Kirsty.hicks@ bmipublishing.co.uk or call 07747 697772. Corporate buyers and arrangers are invited to sign up for complimentary visitor passes via the conference website at: thebusinesstravelconference.com
• Gillian Keegan MP,
sponsored by Air Europa
• a trio of industry figures reflect on the industry’s current trends and challenges
The Business Travel Conference 2019 returns to the Hilton London Bankside this September.
Opening keynote:
View from the top:
On the button:
• how to select, implement and drive adoption of online booking tools
Deals on wheels:
• find out how to optimise your car hire and rail travel spend
Sleep talk:
• is it time for a change of approach to your accommodation needs?
• helping SMES make
the most of their travel spend
• discover a new
wave of tools and TMCS on the market
• take your air travel spend to
new heights with expert guidance
•
Wind down with complimentary drinks and canapés plus a charity raffle with fabulous prizes kindly donated by our exhibitors in aid of London Taxi Drivers’ Charity for Children.
• three leading travel managers discuss their travel programmes and the challenges they currently face
• sourcing the best
TMC for your particular needs
•
get rogue travellers under control and gain compliance
• risk mitigation, traveller tracking and duty of care in the spotlight
• making wellbeing central to your policy
• Sir Trevor Mcdonald brings the conference to a close with a keynote address
Small wonders:
New kids on the block:
Air time:
TBTC Drinks & Canapé Reception
The clinic:
Going to market:
The mavericks:
In safe hands:
Fit for purpose:
Closing keynote:
Sir Trevor Mcdonald is
keynote speaker on
Day Two
Star man:
This June, Star Alliance celebrates its fifth anniversary of operations at London Heathrow Terminal 2 І The Queen’s Terminal
In 2014 the purpose-built facility became the home of Star Alliance member carriers operating to and from Heathrow, with the aim of offering customers a state-of-theart travel experience with seamless transfer options.
To further improve the customer experience for those travelling via Heathrow, Star Alliance introduced its Connection Service earlier this year. This assists passengers with tight connections between two Star Alliance member's flights.
Dedicated staff use special software to monitor the transfer window for customers with onward flights. Cases where passengers and checked bags appear in danger of missing a connection are automatically highlighted.
The agent can consider the various options available to ensure that the customer reaches the onward flight, or if necessary book alternative options, before the inbound flight even lands.