CONFERENCE PROGRAMME

DAY ONE Tuesday September 14

8AM

Registration opens/breakfast networking

9.30AM

WELCOME

9.45AM

OPENING KEYNOTE AND Q&A Stephen Hammond MP, Chairman of the All Party Parliamentary Group for Business Travel

10.20AM

VIEW FROM THE TOP Where are we now? Industry experts share their insights into the current state of the business travel sector and set the scene for the conference.

11.00AM

Refreshments/networking

11.40AM

TMC TRANSFORMATION Brand, culture, servicing, data capabilities and business models are all under the spotlight as buyers look for their future TMC partners. Experts will discuss the shifting landscape to help you ensure you have the right relationship for success.

12.20PM

READY FOR TAKE-OFF As domestic and international air travel restarts - with reduced schedules, fewer suppliers and no meaningful data to base your negotiations on - an expert panel shares top tips on how to get your programmes back in the air and instill confidence in flying.

12.50PM

Lunch/networking

2PM

WAKE UP CALL Representatives from across the accommodation sector provide valuable insights on rate and booking trends and how to progress your hotel programme post-pandemic.

2.30PM

TRANSPORT LINKS Experts from rail, car rental and taxis and transfers debate the impact of technological innovation, remote working, and growing concerns about sustainability and safety, and tell you how to better manage that 'last mile'.

3PM

Afternoon refreshments

4PM

SUSTAINABILITY FOCUS Now is the time to make your travel programme truly sustainable, but how is that achieved? Our experts offer practical ways to make your business travel more responsible and outline what suppliers are doing to help you meet your targets.

4.30PM

DIVERSITY CHALLENGE In an open and honest conversation, our experts will discuss what the corporate travel sector must do to be truly representative and how it can fully represent the business travellers it serves.

5PM

DRINKS & CANAPE RECEPTION

DAY TWO Wednesday September 15

8AM

Registration opens/breakfast networking

9AM

VIEW FROM THE TOP What’s next? Industry leaders share their insights into what the future brings for the sector, how it should respond to current challenges and take advantage of the exciting opportunities going forward.

10AM

Late breakfast/networking

10.45AM

BACK TO THE FUTURE In a first for The

Business Travel Conference, an immersive experience will take delegates on a journey to the origins of business travel and back to the future of corporate travel, featuring travel risk management as the flux capacitor and traveller wellbeing safely strapped into a Delorean. Hold on tight!

11.45PM

Refreshments/networking

12.15PM

THE NEXT GENERATION A buyer-focussed panel discusses the changing role of the travel manager and the exciting new opportunities for those who are up for the challenge.

12.50PM

CLOSING REMARKS

1PM

Lunch/final networking

6.30PM

THE BUSINESS TRAVEL PEOPLE AWARDS 2021