VIEW FROM THE TOP: WHAT'S NEXT?

Clive wratten, CEO Bta: "What I’ve learnt is that the real way through to government is from the bottom up, not the top down. It took us a while to work that out." Julia lo Bue-said, CEO advantage travel Partnership: "We’re now in a transition phase and we’re all grappling with our balance of life, the sustainability agenda, with no T&E budgets and many other challenges, and we don’t know where it’s all going to fall. I genuinely believe there has never been a better time to engage with a TMC."

James FOICE, Chief executive asap: "One of the headwinds we’re seeing is a labour shortage. We’ve lost a lot of skilled staff and industry veterans. But that isn’t as a result of Covid. It’s a result of Brexit. "