DIVERSITY CHALLENGE

Carol Fergus, director Global travel, meetings and Ground transportation Fidelity: "The important thing for me is that people are talking about diversity and inclusion and they’re looking at things more holistically. We’re having the conversations, doing the huddles, holding the committees, across the whole supply chain, buyers, and travellers. Without us continuously beating the drum it’s very easy for D&I to slip back under the carpet.

We should all identify one person to champion and support and help them develop within the industry."

nouran Zarroug, md nulight Consultancy: "We need to look at how we drill down further with D&I to make sure it’s not just a document that sits in a folder in a cabinet somewhere. How do we make sure the policy impacts the organisation and the travellers? There’s still a long way to go, but we’re getting there."