WIDER SCOPE OF MANAGING RISK AND WELLBEING

risk management and wellbeing aren't new to business travel but their scope is now expanding dramatically from past conversations, says Barry Fleming, Head of Marketing at Blue Cube Travel.

"It’s now more than simply tracking travellers in case of an incident," he says.

"It's about operational, financial, and even reputational risk related to the travel programme, obviously all against the backdrop of the new ISO 31030 standard.

"Similarly with traveller wellbeing, this is now what it says on the tin: the overall wellbeing of any traveller. That could cover physical and mental health, the stress and attrition of frequent travel, and understanding how an individual’s personal situation might make them anxious about travelling to certain parts of the world where they could feel very uncomfortable, whether for Covid, other health reasons, or for concerns around gender, religion or sexuality."