LOST TALENT

"THERE is much in the headline ‘the great resignation’," says Melanie Quinn, Head of Sales and Customer Relations at Clyde Travel Management.

"Sadly, many in our industry had to seek alternative employment and some have left the industry for good. It's a candidate's market.

"Firms should respond by holding

Only through investment in the future can we secure it and, as a service industry, this has to start with our people”

the talent they retain dear to them by listening to them, investing in them and nurturing them.

"We have a responsibility to grow the next generation of business travel experts. Only through investment in the future can we secure it and, as a service industry, this has to start with our people."