NICOLA COX, DIRECTOR MIDAS TRAVEL

"There’s a big focus on diversity, equity and inclusion (DEI). It’s not new but it’s less acceptable to ignore it within your business, across your suppliers and with the travel choices you make. Those involved in corporate travel have a responsibility to be advocates for DEI. This no longer sits just with the HR team alone. Travel managers will need to get to know their traveller community, incorporate unique needs within policies, protect travellers, be aware of high-risk destinations, educate people and, finally, consider the ethics of their chosen suppliers. Expect more questions to be asked, especially as younger travellers start to demand more."