KIERAN HARTWELL, MD CORPORATE TRAVEL COUNSELLORS

"When we look at our data it is obvious that whilst bookings may have decreased from pre-pandemic the time take on each booking has dramatically increased. There is no doubt that travelling in today’s Covid world is far more complex than it used to be and it is here that personal service really comes into its own. While we rely on the latest digital systems to be able to offer a wide breadth of services, there is nothing more important than personal interaction."