West Kerry cut off from information super-highway
WEST Kerry was disconnected from the information super-highway on Monday as a major fault disrupted the Internet service to homes and businesses on the peninsula.
A significant break in the fibre optic line between Tralee and Dingle shut down ATMs and left businesses scrambling to set up temporary mobile phone links to their credit and debit card processing machines. However, Dingle Post Office was unaffected and provided ATM service to cashless visitors.
A break in the fibre optic line at Camp shut down the connection to 12 cabinets providing broadband to 982 premises in West Kerry. The break was caused by “a third party working for Eir”, according to a spokeperson for the telecommunications company. REPAIR crews from Eir spent most of the day working on the break and and service was restored on Monday night. FROM early on Monday it was known that the Internet shutdown was the result of a serious problem and that there would be no Internet service throughout the day. Eir initially expected to have service restored by 7pm, but later changed this to 8pm as the complexity of the problem became apparent.
DAVID Carr, Managing Director of the Idirlinn e-commerce company in Cooleen, described the outage as “extremly annoying and bad for our reputation when I have to explain to clients that I can’t access our server or project files”.
DINGLE Business Chamber Chairperson Gary Curran described the problem as, “annoying and inconvenient – we have become so dependent on the Internet for our day to day business”. FOR accommodation providers the inability to access their online booking systems increased the risk of double booking of rooms, which can be a serious headache to sort out.
BY the evening the problem was fixed and while some people had found alternative ways of connecting to the Internet using their mobile phones, others simiply enjoyed a day free from emails.