Ma­jor­ity re­port pos­i­tive stay at Sligo Hos­pi­tal

The Sligo Champion - - NEWS -

THE ma­jor­ity of pa­tients sur­veyed about their ex­pe­ri­ence at Sligo Univer­sity Hos­pi­tal re­sponded pos­i­tively, with 85% of re­spon­dents re­port­ing a ‘good’ or ‘very good’ ex­pe­ri­ence.

The sec­ond year of the Na­tional Pa­tient Ex­pe­ri­ence Sur­vey asked pa­tients about their ex­pe­ri­ences of hos­pi­tal are in or­der to find out what is work­ing well in the health ser­vice and what needs to be im­proved.

The sur­vey iden­ti­fied sev­eral ar­eas of good ex­pe­ri­ence, in­clud­ing; clean­li­ness in pa­tients’ rooms and on the wards, pa­tients feel­ing that they were given enough time to dis­cuss their care and treat­ment with their doc­tors and many pa­tients re­ported feel­ing that were al­ways treated with dig­nity and re­spect while in hos­pi­tal.

Some of the area high­lighted in the sur­vey for im­prove­ment in­cluded the choice of food pro­vided to pa­tients and the pro­vi­sion of the right amount of in­for­ma­tion to pa­tients about their con­di­tion or treat­ment.

Com­ment­ing on the sur­vey, Grainne McCann, Gen­eral Man­ager Sligo Univer­sity Hos­pi­tal said, “This year, we are again very pleased with the over­all re­sults of the Na­tional Pa­tient Ex­pe­ri­ence Sur­vey at Sligo Univer­sity Hos­pi­tal.

“We are par­tic­u­larly glad to note that so many of our pa­tients re­ported pos­i­tive ex­pe­ri­ences of the care re­ceived on the wards in SUH.

“93% of peo­ple sur­veyed felt that they had enough time to speak with their doc­tor about their treat­ment and 86% of pa­tients felt that they were al­ways treated with re­spect and dig­nity while in the hos­pi­tal.

“Many of the com­ments from pa­tients in the re­port ac­knowl­edged the care and sup­port pro­vided to them by our staff and I am de­lighted to see the great care pro­vided by so many com­mit­ted staff at SUH ac­knowl­edged.

“We know that there are a num­ber of ar­eas where we can im­prove, in­clud­ing the food we pro­vide, par­tic­u­larly in re­la­tion to choice. We have re­cently ex­panded the menu choices, with health­ier lunch and snack op­tions.

“This is in place for pae­di­atric pa­tients and fur­ther menu changes are planned to roll out hos­pi­tal wide in the near fu­ture.

“Pa­tients also high­lighted that they would like more in­for­ma­tion about their con­di­tion or treat­ment and we will be work­ing on ways to ad­dress these is­sues.

“We would like to thank all the pa­tients who took part in the sur­vey and the staff who en­cour­aged and fa­cil­i­tated it.”

Newspapers in English

Newspapers from Ireland

© PressReader. All rights reserved.