County council scores well in local authority survey
WICKLOW County Council were among eleven local authorities surveyed in March as part of the National Oversight and Audit Commission (NOAC), the results of which have been published this week.
60 of those surveyed said that Wicklow County Council was doing a good job, compared to a national average of 51 per cent. 57 per cent were satisfied with Wicklow County Council, just one per cent more than the overall average of 56 per cent.
54 per cent agreed that the council promotes economic activity, compared to 52 per cent nationally. 49 per cent agreed that they were well informed, with the overall average standing at 40 per cent.
35 per cent were satisfied with its openness and transparency, compared to 34 per cent for the rest of the country. The same percentage rated Wicklow County Council as providing good for value for money. Nationally, only 28 per cent of people surveyed rated their council as providing good value for money.
According to the survey the most important services provided by councils fell into four main categories; roads and road safety, housing, amenities and environmental protection.
Spontaneous awareness is low for all services except road maintenance (66 per cent) and local authority housing (58 per cent)
About one in three people surveyed said that they contacted their council in the last five years, with housing topping the list of reasons for this contact.
Overall, over half were satisfied with how their query was handled (51 per cent). Those who contacted their council in the last five years tended to be less satisfied with their council than those who didn’t.
On average 93 per cent agreed that their local area is a good place to live and almost 80 per cent agreed that their local area is a good place to work. There was also a strong or very strong sense of belonging to their local area at 87 per cent. Although there was a variance between the larger and smaller council areas with 84 per cent feeling a sense of belonging in the larger areas and 90 per cent in the smaller areas.