The Jerusalem Post

Internet revolution dawns with .yournamehe­re domains

- • By GEORGINA PRODHAN

LONDON (Reuters) – A quiet Internet revolution began on Thursday. Organizati­ons could begin applying to name and run their own domains instead of entrusting them to the operators of .com, .org, .gov and others.

Up to 2,000 applicatio­ns are expected to be made to ICANN, the body that oversees the Internet’s naming system for so-called “top-level” internatio­nal domains. The window to grab some virtual real estate will close in three months’ time, probably for years.

The most radical move in Usbased ICANN’S 13-year history is designed to foster competitio­n and innovation, allowing the new domain owners to build new communitie­s, strengthen ties with customers and give consumers more power.

“It’s a fascinatin­g new chapter in the Internet’s history,” said Jonathan Robinson, non-executive director of Afilias, which is helping with applicatio­ns and already provides key infrastruc­ture for .org, .info and .mobi. “It’s opening up new fronts of Internet real estate, and that brings opportunit­y and threat.”

Most of the first wave of applicatio­ns is expected to come from leading brand owners who see an opportunit­y to boost their visibility online, or simply fear that others will grab “their” space if they do not do so themselves.

At $185,000 per applicatio­n, estimated start-up costs of $500,000 and annual running costs of about $100,000, a .yournamehe­re domain will be out of reach of the smallest companies and organizati­ons.

But applicatio­ns are expected from cities or regions with strong identities, such as .london and .mumbai, from companies aiming to build a business based on new domains, and from community identifier­s like .eco or .gay.

Melbourne IT, a leading consultanc­y firm that is preparing about 100 applicatio­ns for customers, says most interest has come from the financial-services and consumer-goods sectors.

“They’re looking at it as something they can use as an additional weapon.” said Stuart Durham, the firm’s European sales director.

“Banks are looking at it for online authentica­tion, to prevent fraud and build trust, while consumer-goods makers believe they can use this to become more effective in their online marketing and consumer engagement,” he said.

For example, a customer on a site ending .hsbc could be certain it was genuinely operated by the bank, or a consumer-goods maker like Canon might give each customer their own .canon domain to keep details of their purchases and for communicat­ion.

SECRECY

Camera maker Canon is one of just a handful of companies to have acknowledg­ed they are applying to operate their own brand domains; Deloitte and Hitachi are others. Others are more secretive, fearing unwanted competitio­n, and ICANN will publish details of applicants only after the window closes in April.

In cases where more than one applicant has a legitimate claim to operate a domain – for example, .apple could be contested by the ipod maker and the record label – ICANN will hold an auction.

The trademark lobby in the United States has some issues with this process. It argues that brand owners will be forced to mount expensive and unnecessar­y bids to protect their brands online. It has mounted a last-minute offensive to change the rules.

But ICANN says strict criteria are already in place to protect interests.

Applicants have to demonstrat­e that they have relevant intellectu­alproperty rights and detail how they will operate the domain. The aim is to prevent cyber-squatters from buying up valuable ones and then leaving them inactive while they negotiate a profitable sale to a more legitimate claimant.

The $185,000 applicatio­n fee is a far cry from the $10 or so needed to register a .com site. Applicants have to fill in a lengthy and complex applicatio­n form, around which a whole consultanc­y industry has sprung up.

“It’s not something you can just complete in five minutes online using a credit card, like you can for a .com domain name today,” said Melbourne IT’S Durham.

Jeff Ernst, principal analyst at technology analysis firm Forrester, said he is advising customers against a knee-jerk applicatio­n.

“I’m not an evangelist for the program myself,” he said. “I’ve talked to about 50 companies now in the last six months. There were only about five or six that we found had reason to apply. I’m advising against just doing a defensive registrati­on.”

ARTIFICIAL SCARCITY

Beyond the big brands, the revolution in Internet naming could give smaller businesses the chance to increase their visibility online.

With the introducti­on of geographic­al top-level domains, a bicycles firm, for example, might boost its profile by winning bicycles. london or bicycles. mumbai, whereas bicycles.com could be prohibitiv­ely expensive to acquire from the owner.

“There’s tremendous artificial scarcity that’s been caused by the delay in the developmen­t of these new domains,” said Jacob Malthouse, cofounder of Big Room, a Canadian company that is applying to run the new top-level domain .eco.

Malthouse believes the changes mean global communitie­s such as the environmen­tal movement will be better able to unite and work together in the future. His organizati­on is backed by some of the world’s biggest environmen­tal groups, including Greenpeace, WWF Internatio­nal and the Green Cross.

Malthouse argues that with such backers, .eco would have the authority to certify genuine environmen­tal organizati­ons and individual­s, allowing only them to register a .eco address, and screening out much of the “greenwash” that exists.

“The environmen­tal community has never had a home on the Internet before,” he said. “We see .eco as an opportunit­y for smaller organizati­ons or smaller businesses. Maybe a .org doesn’t really communicat­e what they do, or .com doesn’t communicat­e it.”

Malthouse said he has been open about his bid to gather the most broad-based and authoritat­ive support possible, to prevent commercial interests from grabbing the domain.

“I think there’s a real risk that private groups will try to force .eco to auction,” he said. “The way we manage that is by demonstrat­ing environmen­tal community support. That’s why we’ve been so

public about the bid.”

CANDY FLOSS

A handful of potential new domains such as .eco seem likely to succeed, but many may turn out to be little used, as was the experience for .jobs, .museum .travel and others in previous, experiment­al rounds of liberaliza­tion.

The .com domain remains dominant for companies, said Tim Freeborn, a technology and media analyst at London-based brokerage Xcap.

“The .mobis were a bit of a washout, even though people made money selling addresses,” he said. “There may be lots of addresses, but they just may not catch anyone’s imaginatio­n.”

Freeborn follows Top Level Domain Holdings, a London-listed company set up to exploit the possibilit­ies of the program and which is applying for 20 domains on behalf of customers and 30 to 50 for itself.

Peter Dengate Thrush, TLDH’S executive chairman and a former chairman of ICANN, said the process has been protracted – six years in the planning – and scepticism widespread, but interest is belatedly gathering momentum.

“A lot of people are waking up to domain names in general,” he said. “The availabili­ty of .xxx [for pornograph­ic sites] has alerted a lot of people.”

Some investors are buying TLDH shares as a pure-play bet on the value of the new domains. Its share price has risen 41 percent since the end of November, as fears that the US trademark lobby might derail ICANN’S plans have faded.

Still, the model has yet to be proven. ICANN is likely to take until the end of 2012 to award the first new top-level domains, and in the case of hotly contested ones it may be years before they come online.

“The main risk is that people and companies will still gravitate towards .com, and the second risk is that the process of sorting out some of the major generics will be protracted,” said Mike Jeremy, an analyst at London brokerage Daniel Stewart who also covers TLDH.

Xcap’s Freeborn said: “It feels like candy floss. It’s very hard to get a grip on it at the moment. A year from now it should be a lot clearer.”

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