Star Al­liance

Avion Luxury International Airport Magazine - - AIRLINES -

Since its es­tab­lish­ment in 1997, the group has grown to the ex­tent that it now in­cludes 27 of the most suc­cess­ful air­lines world­wide. Star Al­liance has learnt how to “act as a func­tion­ing sys­tem” of air­lines in an ex­em­plary way. What has been the key to suc­cess? It is a sys­tem based on col­lab­o­ra­tion that brings great ben­e­fits to the pas­sen­gers of each air­line and cre­ates suc­cess­ful syn­er­gies be­tween air­line mem­bers, with­out any share­hold­ing. This model en­ables pas­sen­gers of one air­line to have ac­cess to a global net­work of con­nec­tions and a se­ries of ser­vices. In ad­di­tion, the syn­er­gies be­tween air­lines also bring real eco­nomic ben­e­fits with re­gard to, for ex­am­ple, ticket sales. Is be­ing a mem­ber of the al­liance of enor­mous value for air­lines in terms of greater rev­enue and re­duc­tion in costs? Cer­tainly. On the one hand, mem­ber air­lines con­tinue to work to­gether on buy­ing ini­tia­tives, fuel man­age­ment strate­gies, fleet co­or­di­na­tion, lo­ca­tion and IT projects, which sig­nif­i­cantly help to re­duce costs; on the other, they are able to of­fer cus­tomers a global net­work of con­nec­tions and a se­ries of ser­vices that are ac­ces­si­ble all over the world. With a mod­ern fleet of over 4,300 air­craft, Star Al­liance of­fers 21,230 flights daily to 1,290 air­ports in 189 coun­tries. The air­craft of Star Al­liance mem­ber air­lines land and take off ev­ery three sec­onds. Could you say that Star Al­liance truly trav­els round the world? Star Al­liance has a wide­spread net­work which serves des­ti­na­tions in some five con­ti­nents and is able to sim­plify the or­gan­i­sa­tion of trips for both busi­ness and leisure. With Star Al­liance you can truly fly all over the world, and with the Book & Fly tool on the web­site, which is ac­ces­si­ble from pc, smart­phone or tablet, it’s even eas­ier. From your home or wher­ever you are, 24 hours a day, you can cre­ate a travel itin­er­ary or even buy a ticket. Round The World Fare tick­ets are avail­able in Econ­omy, Busi­ness and First classes and in­clude 29,000, 34,000 and 39,000 miles. An­other spe­cial fare is also avail­able, the Econ­omy Spe­cial Round The World Fare, for a max­i­mum 26,000 miles travel. But Star Al­liance also of­fers other spe­cial fares that are eco­nom­i­cal and aimed at in­di­vid­ual travel needs, such as the 3 Cir­cle Fares and 11 Re­gional Air­passes. Reg­u­lar pas­sen­gers of the var­i­ous air­lines have ac­cess to over 990 VIP Lounges through­out the world. How does this ser­vice work? The Lounges are one of the strong points of Star Al­liance and one of the many ben­e­fits of­fered by us. Through th­ese Lounges, we are able to of­fer a com­fort­able trav­el­ling ex­pe­ri­ence in which you are taken care of from start to fin­ish. All pas­sen­gers on national and in­ter­na­tional flights who are trav­el­ling in First or Busi­ness class and Star Al­liance Gold cus­tomers have free ac­cess to Star Al­liance Lounges through­out the world. Al­ter­na­tively, all Star Al­liance cus­tomers can pur­chase an ac­cess card, in­de­pen­dently of the ticket that they have pur­chased. The Lounges are or­gan­ised with ev­ery com­fort: tele­vi­sion

ar­eas, pc points, wire­less ac­cess, a wide va­ri­ety of food and drink and in­ter­na­tional news­pa­pers and mag­a­zines. In the air­ports of Paris, Lon­don and Los An­ge­les, the Lounges even have play ar­eas for chil­dren or pri­vate rooms. Us­ing the Lounge Finder ap­pli­ca­tion on the web­site, you can iden­tify the Lounges avail­able in the var­i­ous air­ports sim­ply by en­ter­ing the in­for­ma­tion on your flight into the search engine. Star Al­liance Gold and Star Al­liance Sil­ver cus­tomers ben­e­fit from spe­cial ser­vices each time they travel with a Star Al­liance air­line. What are the ben­e­fits of­fered? Star Al­liance Gold and Star Al­liance Sil­ver cus­tomers ben­e­fit from pri­or­ity standby and wait­list­ing each time they travel with a Star Al­liance air­line. In ad­di­tion, Star Al­liance Gold cus­tomers can make us of over 990 lounges lo­cated through­out the world, pri­or­ity bag­gage han­dling and an ex­tra bag­gage al­lowance. In gen­eral, all Star Al­liance cus­tomers can also ben­e­fit from spe­cial fares such as the Round the World, Cir­cle Fares and Re­gional Air­passes, and can also use prac­ti­cal ap­pli­ca­tions for their smart­phones, such as the Nav­i­ga­tor app, which pro­vides up­dates on flights and de­tails on the travel choices, and the FareFin­der app, which al­lows them to con­sult air fares and have in­for­ma­tion on the flight de­sired. In ad­di­tion, Star Al­liance also of­fers mul­ti­ple prod­ucts to com­pa­nies. Have you de­vel­oped a “tai­lor-made” ser­vice for com­pa­nies that ask for your sup­port? Star Al­liance of­fers 4 prod­ucts specif­i­cally aimed at com­pa­nies: Com­pany Plus, for small and medium-sized busi­nesses, Con­ven­tions Plus, which fa­cil­i­tates the or­gan­i­sa­tion and par­tic­i­pa­tion in events and con­gresses of world­wide in­ter­est, Cor­po­rate Plus, which al­lows com­pa­nies to have pref­er­en­tial fares with sev­eral air­lines, and Meet­ings Plus, re­served to the or­gan­is­ers of meet­ings with a min­i­mum of 50 par­tic­i­pants from at least 3 dif­fer­ent coun­tries. A broad and var­ied of­fer to meet the spec­i­fi­ca­tions and real needs of com­pa­nies. What is the fu­ture strat­egy of the air­line al­liance? What are Star Al­liance’s goals? Star Al­liance con­sists of 27 air­lines serv­ing 1,290 des­ti­na­tions, but it’s growth will not stop here: re­cently Ethiopian Air­lines has be­come a mem­ber, which has al­lowed us to in­crease our pres­ence in Africa, and in the fu­ture, Avianca-TACA, Copa Air­lines and Shen­zhen Air­lines will also be­come mem­bers. Other will cer­tainly fol­low over the next few years. Fi­nally, could you re­veal to Avion Lux­ury your dream of how you would like the fu­ture of the air­port world and air­lines to be? If you could go for­ward in time in a the­o­ret­i­cal time ma­chine, how would you imag­ine an air­port or air­line to be in 2050? It’s dif­fi­cult to imag­ine what will hap­pen in 2050, but cer­tainly the sit­u­a­tion will be very dif­fer­ent and, I think, more ex­pe­ri­en­tial and ecofriendl­y. Cer­tainly, plenty of at­ten­tion will be paid to the cre­ation of in­creas­ingly so­phis­ti­cated and in­te­grated tech­no­log­i­cal sys­tems that max­imise ef­fi­cient move­ments and the com­fort of pas­sen­gers.

A des­tra. Cairo, Egitto: un ter­mi­nal in­au­gu­rato nel 2009 per os­pitare i clienti dei vet­tori Star Al­liance. In basso. La pres­ti­giosa Royal First Lounge Thai all'in­terno del Bangkok Su­varn­ab­humi Air­port. Right. Cairo, Egypt: a ter­mi­nal opened in 2009 to house Star Al­liance car­ri­ers. Down. The Thai's pres­ti­gious Royal First Lounge in­side Bangkok Su­varn­ab­humi Air­port. Per ul­te­ri­ori in­for­mazioni/ For fur­ther in­for­ma­tion: staral­

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