The new Pier A-Plus at Frankfurt

Pier A-Plus provides excellent flexibility and makes the transfer process much easier and faster. The complexity of the operations are reduced: more comfort for carriers and passengers. The new pier makes the transfer processes significantly easier and faster at Frankfurt Airport, Lufthansa’s biggest hub. The minimum connecting for many transfer flights on these routes will be reduced from currently 60 minutes to 45 minutes. We obtained these results thanks to an intelligent layout of the building and by the aid of modern technologies. Overall, long-haul aircraft can dock there at seven positions: 4 for A380 aircrafts and 3 for Boeing 747 or A340-600. The special feature of these gates: if the four A380 positions are not required for corresponding aircraft, it is alternatively possible to simultaneously process two short-range aircraft at each of these positions. This permit that up to eleven aircraft can be processed directly at the airport apron giving much more comfortable to travelers and reducing the complexity of operations. In the A-Plus Pier at Frankfurt Airport, passengers will always find exactly what they are looking for. That will be made possible by a user-friendly navigation aid which guides them through the pier. On the one hand, passenger can see which service facilities and shopping possibilities are to be found in his immedia-te vicinity. On the other, the navigation aid offers an integrated general map - showing the entire A-Plus Pier - made possible by so-called QR codes - QR stands for “Quick Response”. Another aid to orientation is provided by the latest generation of Lufthansa information desks: just passing the barcode of the boarding card over the white light column and the required information is then immediately shown. In the design, great importance has the environmental protection, choosing technology solutions for sustainable construction. Pier A-Plus requires less energy and emits less CO2. How did you reach this important goal? Lufthansa gives always great importance to the environmental protection, and this happened also with the Pier A-Plus. Intelligent, automated building technology contributes to the A-Plus Pier requiring 40 percent less energy and emitting 28 percent less CO2 than required in the 2007 Energy Saving Ordinance. Thus, sustainable flying starts at the A-Plus Pier. An insulated building shell as well as elements in the glass façade on the South side which provide shade, cut down the development of heat. Thus, passengers enjoy a pleasant room climate and simultaneously energy is saved which would otherwise be used to cool the pier. Efficient heat exchangers which make use of waste heat for cooling are a further feature of the sustainable building technology, just like Led room lights. There is a new standard for airport retail. Approximately 12,000 square meters dedicatated to sixty shops and restaurants. Duty Free Boutique and prestigious brands are conceived as real shopping streets. Can you explain this new concept of retail at the airport? Great attention is given to the waiting moments in the airport: thus, there are a total of 4 marketplaces in the A-Plus Pier - the two central marketplaces are located in the middle of levels 2 and 3. In addition, on both levels of the transit sector in the middle of the terminal area there are further marketplaces. The light-flooded dome lends the new A-Plus Pier a character of its own: a round area at the junction between the new pier and the existing Terminal 1 opens itself up with lots of light. The short distances in the A-Plus Pier give the airline passenger the opportunity to benefit longer from the great offers of the shopping world. For the first time at Frankfurt Airport, Duty Free and Travel Value Shops are conceptualized as walk-through shops. Travelers are automatically led through the sales area after passing the security control points.

Il Terminal A-Plus dispone di cinque Lounge, per un elevato confort di viaggio: una First Class, due Senator e due Business Lounge dove gli ospiti possono riposarsi, rinfrescarsi o lavorare. La Senator Lounge, con i suoi 2.100 mq, è la più grande Lounge Lufthansa al mondo.

Pier A-Plus has five Lounges for a high ride comfort. What is the Plus of these Lounges? The new Lounges have space of over 7,600 square metres; as a result, with the start of operations of the A-Plus Pier, Lufthansa has almost 50 percent more lounge space than previously at Frankfurt Airport. The Lufthansa Lounges are to be found at a central location, in the so-called atrium, and are to be found on the different levels of the four-storey building: a First Class Lounge, a Senator Lounge and a Business Lounge are located on the EU Departures and Arrivals level. For passengers in the so-called Non-Schengen area there is a Senator Lounge and a Business Lounge. The Senator Lounge in the Non-Schengen area, which alone has 2,100 square metres, is the largest Lufthansa Lounge worldwide, where passengers can refresh themselves in one of the new sanitary areas with up to twelve showers. The First Class Lounge with over 1,000 square metres on level 3 of the pier offers service of an extra class: in cooperation with the DuMont Buchverlag, Lufthansa has assembled a library with highquality illustrated books on various topics. In the sanitary areas, besides showers there also two bathtubs. All Lufthansa Lounges offer the right surroundings fur every occasion; moreover for business travellers there are offices with the latest technology. The Lufthansa Lounges present themselves in a new elegant look. Large, partly illuminated motives in the walls create a cosy atmosphere, comfortable, spacious armchairs as well as high-quality materials and coordinated colours round off the furnishing concept. The design of the two Senator and Business Lounges was developed in close cooperation with passengers. Can anticipate a new project to Avion Luxury? Lufthansa customers can rely on constant updates in products and services. We are well known as an innovative airline - for a reason. One of the most eagerly expected projects will be the new Satellite building at Munich Airport. The airport will gain handling capacity for an additional 11 million passengers per year. The pier will have a length of more than 600 meters and 52 departure gates. With 27 aircraft parking locations, it will more than double the number of positions with passenger gangways linked to the terminal. Passengers arriving or departing through the new facility will use the check-in and ticket desks and baggage pick-up area in Terminal 2. The new building, which is due to go into operation in 2015, will offer all important services in a total area of more than 125,000 square meters. There will be 5 Lufthansa Lounges in the satellite that will double the number of lounges available; attractive marketplaces where passengers will find a broad range of shops and restaurants covering a total area of more than 9,000 square meters. With the open-concept layout, replete with natural light, and the wide variety of shops in the marketplaces, the satellite will offer an excellent passenger experience. The design applies sustainable construction concepts that will mean a 40 percent improvement in the carbon footprint as compared with the two existing terminals.