Rafi Carmon: the man who hosts with love Villa Terra Creta Villa Alicia Mykonos From Avatars’ mountains to heaven
Leonardo Hotels Cluster Italy, Austria, Hungary GM Rafi Carmon recently sat down with us to tell us more about him and about his passion for hotel and its Guests.
How long have you worked in the hospitality industry and where did your journey begins?
It started in 1982. At that time I was a hotel security officer and I literally fell in love with the hospitality industry. I started my journey in various hotel departments followed by hotel management studies and management training program.
What was your first Cluster General Manager position?
My first assignment as a Cluster Manager was at the Sheraton Eilat, Israel.
Why has the Leonardo Hotels become such a leading hotels chain in Europe?
It is a combination of winning factors: beautiful locations, top-notch design but, above all, the warm welcome from all our staff. Our brand strongly believes in training and motivation of its staff. We are convinced that enthusiasm, professionalism and commitment are the keys to success.
What makes Leonardo Hotels so special when it comes to delivering for its guests?
Undoubtedly the great attitude to welcome our Guests, the warmth of our staff, together with impeccable service.
Tell to our cosmopolitan readers why they should
visit and experience the Leonardo Hotels?
In all Leonardo Hotels we guarantee the best in terms of value for money. The locations are central and each of our hotels is different from the other. We believe in customizing environments and making our guests feel at home. Leonardo Hotels strongly focused on inclusiveness.
Which celebrities are you most likely to see at Leonardo Hotels?
We host celebrities from the world of art, film and television, but also political figures, sports champions and top managers in the business and finance sectors.
Exciting times ahead for Leonardo Hotels. Can you tell us what developments have you planned in the future?
We have many news in store for our Guests, some already in our pipeline, others planned for coming years.