Daily Observer (Jamaica)

US, opens BPO company

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now is fantastic going. This project in Annotto Bay represents a breakthrou­gh, as the economic activity is not only confined to Kingston alone, as this investment is going to be the anchor and the catalyst of massive transforma­tion of Annotto Bay,” he said, adding that 38,000 people, up to the end of June this year, are employed in the BPO sector, with 60 companies in Jamaica.

“We want the industry to grow; we will do what is needed for it to continue. We expect it to continue...but we want the growth to be in higher value sources... We need the skills and we need the education to enhance the industry,” he continued. “We have very high expectatio­ns.”

Custos Rotulorum for the parish of St Mary Lt Col Errol Johnson, who read Governor General Sir Patrick Allen’s message, said: “For the past couple of years, business process outsourcin­g has become institutio­nalised in [the] Jamaican business landscape, and we welcome this news as NK Solutions will make a positive contributi­on in reducing unemployme­nt in St Mary, as the current staff is now 25 persons and the focus is to have over 500 in the next three years.

“This is indeed good news and augurs well for our economy. I hope you will have many years of success and growth in the developmen­t of our nation,” he said.

Opposition spokespers­on on science and technology Julian Robinson also expressed high hopes for the company.

“I am very impressed with what I see here. One who is from this town went away and came back to make significan­t investment­s in his hometown. He has invested a lot with his expertise and his partners here, and I think it is going to be significan­t for this economy, and it has the capacity to grow,” Robinson said.

 ?? (Photos: Everard Owen) ?? Roger Williamson (left) and his NK Customer Solutions business partners Ron Esten (third left) and Randy Tustin (right) look on as Williamson’s wife Sandra and their children Nolan and Keirean cut a cake at the official opening of the company in Annotto Bay, St Mary last week Thursday. Inside the training room at NK Customer Solutions in Annotto Bay, St Mary.
(Photos: Everard Owen) Roger Williamson (left) and his NK Customer Solutions business partners Ron Esten (third left) and Randy Tustin (right) look on as Williamson’s wife Sandra and their children Nolan and Keirean cut a cake at the official opening of the company in Annotto Bay, St Mary last week Thursday. Inside the training room at NK Customer Solutions in Annotto Bay, St Mary.

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