JHENELLE LAWRENCE
Client Experience Manager, PROVEN Children: Jazz, 3 and Lazer, 2
Jhenelle Lawrence’s role is to manage client interactions and ensure that each physical and digital touchpoint throughout the clients’ journey with PROVEN is engaging, efficient and effective. Effectively managing this ultimately drives brand loyalty and increases the company’s revenues.
AW: How have you had to change the way you carry out your roles as a mother and a professional this year?
JL: This year has indeed been challenging; however, it has encouraged me to make the most of the time I have both at work and home, looking at the positives and always looking for solutions especially in this ever changing, and as I term it, “Covid-conscious” environment. Also, being a little less serious has made me embrace some joyful moments each day. I have also realised that taking care of yourself and making time to do the things you love are incredibly important to being your best towards others. Go for that morning run, do some gardening, book that mani-pedi — you deserve it!
AW: What is your motivation for giving your best both at home and at work?
JL: My husband and kids are my biggest motivators and seeing results from being disciplined and consistent propel me!
AW: What is your number one attribute that you want your children to emulate?
JL: I cannot say just one… I would say my faith and positive mindset... That’s a winning combination.