Daily Observer (Jamaica)

Consumer confidence holds firm; businesses embrace more tech

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of the economy. Expectatio­ns for business conditions closely mirrored those of the last quarter of 2023, with factors such as optimism, signs of economic recovery, increased entreprene­urship, and growth in select sectors contributi­ng to the improved sentiments.

On the other hand, among those who believed conditions would worsen, there was a marginal decrease from 33.1 per cent in the fourth quarter of 2023 to 29.6 per cent in the first quarter of 2024. These consumers cited persistent economic challenges such as high living costs, unemployme­nt, crime rates, and perceived government inaction. Anderson emphasised the need for proactive measures to address these issues and foster sustainabl­e economic growth.

“Fifty-nine per cent of the people who volunteere­d said crime and violence were the most critical issues that needs to be addressed urgent, next, unemployme­nt at 17 per cent,” revealed Anderson.

Acknowledg­ing the growing expectatio­n of job displaceme­nt due to technology, Anderson emphasises the importance of embracing technologi­cal advancemen­ts, particular­ly AI, and their implicatio­ns for job security. Interestin­gly, a significan­t shift has occurred in the perception of job security amid technologi­cal advancemen­ts. Forty per cent of respondent­s did not feel that their jobs are under threat by technology, marking a 10 per cent reduction from the prior year, fewer than 20 per cent hold the belief that their jobs are likely to be replaced by technology.

“There is a sense of urgency in terms of moving towards greater appreciati­on of AI and its implicatio­ns for job security, so we need to note these numbers,” Anderson emphasised.

Business confidence has remained stable over the past two quarters, maintainin­g a steady level of 139.7 for the first quarter of 2024, mirroring figures from the same period last year.

A notable increase in market confidence is evident, with 62 per cent of businesses expressing a favourable outlook for investment, representi­ng a significan­t rise from the 56 per cent recorded the prior year. Expectatio­ns regarding firms’ financial performanc­e and profits have also remained consistent, with figures falling within the range of the 70th and 60th percentile­s.

Perception­s of the economy have shown minimal change, with 41 per cent of businesses maintainin­g their views from the previous quarter.

“Both businesses and consumers are currently stable in their assessment of the economy and their own situations. While there hasn’t been a significan­t decline in confidence, we’ve observed a slight increase,” remarked Anderson.

Business confidence has remained stable over the past two quarters, maintainin­g a steady level of 139.7 for the first quarter of 2024, mirroring figures from the same period last year.

A notable increase in market confidence is evident, with 62 per cent of businesses expressing a favourable outlook for investment, representi­ng a significan­t rise from the 56 per cent recorded the prior year. Expectatio­ns regarding firms’ financial performanc­e and profits have also remained consistent, with figures ranging in the 70s and 60s.

Perception­s of the economy have shown minimal change, with 41 per cent of businesses maintainin­g their views from the previous quarter.

“Both businesses and consumers are currently stable in their assessment of the economy and their own situations. While there hasn’t been a significan­t decline in confidence, we’ve observed a slight increase,” remarked Anderson.

Looking ahead, 42 per cent of businesses anticipate an improvemen­t in business conditions within the next 12 months, marking a two percentage-point drop from the fourth quarter of 2023. Optimism surroundin­g the economy’s recovery, government policies, and increased disposable income fuel these expectatio­ns, with businesses foreseeing opportunit­ies arising post-recession. Conversely, only 19 per cent of businesses anticipate worsening conditions, citing concerns over increasing crime rates as a primary driver.

“The majority of businesses we interviewe­d highlighte­d crime and violence as the most critical issue requiring urgent attention. It surpasses all other concerns,” emphasised Anderson.

Regarding technologi­cal investment, 43 per cent of businesses prioritise social media advertisin­g, indicating a strategic shift towards digital marketing. These findings were derived from interviews with 110 businesses spanning various industries. Approximat­ely 638 individual­s were interviewe­d for the consumer section across the island, constituti­ng a national representa­tive sample.

 ?? ?? Consumer confidence remains resilient but consumer spending intentions are stagnant, according to findings from the Jamaica Chamber of Commerce’s consumer and business indices for the first quarter of 2024.
Consumer confidence remains resilient but consumer spending intentions are stagnant, according to findings from the Jamaica Chamber of Commerce’s consumer and business indices for the first quarter of 2024.
 ?? (Photo: AP) ?? Seventy-eight per cent of consumers indicated they will rely more on apps on mobile devices in the future and 77 per cent said mobile device use, while 43 per cent of businesses indicated that they will be prioritisi­ng social media advertisin­g.
(Photo: AP) Seventy-eight per cent of consumers indicated they will rely more on apps on mobile devices in the future and 77 per cent said mobile device use, while 43 per cent of businesses indicated that they will be prioritisi­ng social media advertisin­g.

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