Daily Observer (Jamaica)

How to build a mom-friendly workplace

- DR HOPELIN HINES

ANNA is a mom of two, and from 9:00 am to 5:00 pm, she’s a senior accountant. To juggle her multiple hats, she leans on the support and benefits offered by her company.

Mothers make up a large portion of

Jamaica’s workforce. Supporting working mothers isn’t just a gesture of goodwill— it’s an investment in talent retention and productivi­ty. Recognisin­g the unique challenges working mothers face, such as balancing career advancemen­t with caregiving responsibi­lities, proactive measures are essential to foster an inclusive and supportive workplace culture.

From childcare services to post-natal counsellin­g, there are many resources that can empower mothers to thrive. Here are some tips for how businesses can build a mom-friendly workplace.

Prioritise comfort with a lactation room

By providing a dedicated lactation room, nursing mothers can express milk comfortabl­y during work hours. This reduces the stress and anxiety that can arise from feeling exposed or rushed during this process. NCB, for example, offers this facility along with a refrigerat­or to store the expressed milk.

Address mental health with counsellin­g support

The journey to motherhood can be overwhelmi­ng. Postnatal depression affects more than 10 per cent of new mothers worldwide, according to the World Health Organizati­on. Offering post-natal counsellin­g services support to mothers can provide a much-needed outlet for seeking guidance and support during difficult times. Through its Employee Assistance Programme, NCB offers counsellin­g support to its employees.

Provide educationa­l and aftercare services

Childcare is a major concern for working mothers. Providing on-site nurseries or allowances for aftercare can help alleviate the stress of balancing work and childcare responsibi­lities. Along with aftercare services, the NCB Early Childhood Developmen­t Centre (which is accredited by the Early Childhood Commission), helps the children of our working mothers’ get quality care and education during working hours.

Invest in education with scholarshi­ps

Supporting working mothers means investing in the future of their children. Many employees’ children have benefitted from the extensive offerings under the NCB high school, sixth form and tertiary scholarshi­p programmes.

Offering scholarshi­ps for employees’ children is not only a valuable perk but also a meaningful way to help parents provide the best possible opportunit­ies for their families. Our team members’ children at the tertiary stage also have the opportunit­y to take part in our internship programmes, which further enrich their educationa­l and profession­al journeys.

Promote wellness with gym facilities

Physical health is essential for everyone, including mothers. Having on-site gym facilities like, the NCB Wellness & Recreation Centre, encourages mothers to prioritise their well-being and stay active, even with busy schedules.

Foster flexible work arrangemen­ts

Flexibilit­y is key for working mothers juggling profession­al and personal responsibi­lities. Offering flexible work arrangemen­ts, such as remote work options or flexible hours, can empower mothers to better manage their time and achieve a healthy work-life balance. NCB has a flexible work policy which provides additional opportunit­ies for mothers to vary their work hours according to family needs.

The global economy is changing; addressing the needs of working mothers will be crucial for promoting gender equality and maximising workforce participat­ion. Tech giants like Google and Microsoft offer extensive parental leave and childcare benefits, setting a benchmark for companies worldwide. Remote work and flexible hours are becoming popular, helping mothers balance work and life while making employees happier and more productive. Neverthele­ss, progress remains uneven, with disparitie­s in access to support services and opportunit­ies for advancemen­t still prevalent in many parts of the world.

Creating a mom-friendly workplace is about more than just policies; it’s about fostering a culture of support and understand­ing. As we celebrate Mother’s Day, let’s commit to building inclusive workplaces where all mothers feel valued and supported.

Dr Hopelin Hines is the vice-president, Group Human Resources Division, National Commercial Bank Jamaica Limited.

 ?? ?? A mom uses the lactation room at NCB
A mom uses the lactation room at NCB
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