Committed to customer success

IMCA JAMAICA Limited is the exclusive dealer in Jamaica for the Caterpillar brand of products, from earth-moving equipment to power-generation equipment, industrial and automotive batteries, marine and other engines, lift trucks, and a wide variety of other products. IMCA is also the only authorised distributor of ExxonMobil Lubricants in Jamaica and we provide lubrication solutions to the automotive, commercial, construction, industrial, marine and power generation industries.

Established in March 2007 by Pedro Esteva, IMCA has been in business for75 years as the Caterpillar dealer in the Dominican Republic.

WORLD-RENOWNED BRANDS

IMCA Jamaica Ltd supplies the full line of Caterpillar heavy-duty mining, construction, quarry and waste-handling machinery. The Caterpillar line of products is acknowledged worldwide for their durability, performance, ease of operations and convenient serviceability. We also distribute John Deere for agriculture and Metso Crushers for the quarry business.

Our main sales office is at 217 Spanish Town Road. At that location, we also have our Parts and Service Departments. We hold an inventory of over 15,000 new Caterpillar parts and operate a next-day service out of Miami for items not in stock. We also supply many other parts, such as batteries, hoses, belts, filters, fasteners, (many of which are OEM items in a wide range of equipment) as well as an extensive line of shop supplies which includes paints, personal-safety and contamination control products and hand tools.

Kingston is also home to our Service Department, where we are equipped to offer a wide range of repair services which include engine, transmission, hydraulic cylinder and undercarriage repairs, line boring, electronic diagnostic services, technical inspections, and consultation on best practices for service and maintenance.

CUSTOMER SERVICE PROMISE

Our primary focus is the success of our customers, because their success is our success.

We are committed to delivering and

supporting solutions that exceed our customers’ and partners’ values and expectations. We take pride in the development of long-term relationships, efficient processes, state-of-the-art technology, the best environment to work in and a culture of continuous improvement, based on the highest ethical standards, sustainability and social responsibility.

With one branch in Jamaica, our after-sales and product support emphasis ensure that you can find parts and inventory locally. We stand behind our customer service agreement of maintenance and service, repair solutions, and the experts you need to know in lubrication to extend the life of your equipment.