Jamaica Gleaner

What should I do after my cover note expires?

- Shannon Samuda, Marathon Insurance Brokers communicat­ions officer, smsamuda@mibja.com.

Dear Shannon,

I purchased my policy online and received a seven-day cover note. Please explain the process I need to follow after my cover note expires?

– Reader

Dear Reader,

Thank you for utilising our website,

MIBinsure.com. We are delighted that you were able to generate your cover note and are ready to go.

The cover note provides temporary coverage while you complete the policy transactio­n. You may be asked to upload additional documents, to meet the requiremen­ts of the policy you selected. This has to be done in order to generate the actual policy certificat­e. It is important that you secure all required documents to complete the transactio­n, before the cover note expires. So, within that seven-day period, while the cover note is still active, gather all your paperwork, return to your account on MIBinsure.com and upload each document. You will then need to contact us at 876929-1468, to verify the documents and complete the process. We will immediatel­y extend your coverage from seven to 30 days while your certificat­e of insurance is prepared.

It is always our pleasure to serve you.

RENEWING A POLICY ONLINE

Dear Shannon,

My policy will expire while I’m out of the country with limited access to the Internet. Can I renew online before the expiration date?

Dear Reader,

Yes, you definitely can! Renewals can be done up to six weeks before your policy expires. Simply log into your account on MIBinsure.com and select the RENEW option. You will need to complete a renewal questionna­ire, to verify and update your informatio­n. Having completed this part of the process, move to the second step, where you will be able to compare and choose the best coverage to suit your vehicle and your pocket.

MIBinsure.com will provide you with the best quotations from four of the most competitiv­e insurance providers, one of which will be your expiring insurer. You will be able to select the best price and policy you wish to purchase. Once you have made a selection and completed the payment, you are all set. A cover note will be generated to be effective on the date when the new coverage begins.

Here’s wishing you a safe and enjoyable trip overseas,

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SAMUDA
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