Jamaica Gleaner

DBJ assists micro, small enterprise­s with digital transforma­tion

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THE RANGE of business services utilised by micro and small enterprise­s (MSEs), which is financed under the Developmen­t Bank of Jamaica’s (DBJ) Voucher for Technical Assistance Programme, is being widened to incorporat­e digital transforma­tion.

According to General Manager for Strategic Services at the DBJ, Christophe­r Brown, this is to enable eligible MSEs to acquire the requisite webbased tools and other inputs that will reposition them to function more seamlessly during and after the novel coronaviru­s (COVID-19) pandemic.

The voucher, which the bank introduced five years ago, is one of several MSE-tailored products that targeted entities can use to access technical support services from the DBJ’s accredited business developmen­t organisati­ons.

The minimum eligibilit­y criteria require entities to be registered with the Companies Office of Jamaica.

Brown said each applicant is able to secure up to a maximum of $200,000 in grant financing that is facilitate­d in the form of a voucher.

This, he points out, covers some 70 per cent of the cost of the provisions being sought, “so the client would need to pay the difference to the business developmen­t organisati­on”.

Brown says the provisions currently financed include business and marketing plan developmen­t; product testing and formulatio­n support; and the generation of financial statements.

He said the new thrust, focusing on digital transforma­tion, will also see MSEs being facilitate­d with access to the $200,000 provision to secure the requisite tools and services.

“We recognise that in light of what is currently happening with COVID-19, businesses need a lot of support in several areas. So, the intention is to help those entities to restrategi­se and/ or restructur­e their functions and operations, utilising digital platforms. So, if an entity needs that type of support, the voucher is something that can help them,” he outlined.

“So if you need inputs that will help you work from home, facilitate videoconfe­rencing with your team, or strengthen your social media presence, you can use the Voucher to access those as well,” the DBJ executive added.

AREAS FOR PROMOTION

Brown said the DBJ has shortliste­d five core areas that will be aggressive­ly promoted.

These, he said, include digital transforma­tion for new product developmen­t, marketing and promotion plans, web-based marketing packages, and updating business and strategic plans. He noted that these were derived from consultati­ons and dialogue with business stakeholde­rs.

Additional­ly, Brown pointed out that market intelligen­ce gleaned by the DBJ indicates that since March, there has been increased demand for these services relative to others, coinciding with the onset of COVID-19.

“I think this is a [clear] signal to us of what the market wants. So, this is not something that we are pushing without any [tangible] indication,” he added.

Brown said that while he anticipate­s a positive response to the undertakin­g after its rollout, he is keen on seeing how entities will utilise the informatio­n and facilitati­on to advance their operations during and beyond COVID-19.

“We want some innovation to come out of this type of crisis, and that’s what we really want to promote and support. So, some of the services that are and will be best suited for entities to cope and transition during and after this COVID19 period are the ones that we will be pushing heavily,” he pointed out.

Brown said the DBJ will analyse the market’s response to determine whether the thrust embarked on is a move in the right direction, “or if there are other or different services that need to be included”.

Additional informatio­n on the Voucher for Technical Assistance Programme can be sourced at www.dbjvoucher.com.

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