Брондау орталығы Reservation Centres Центры бронирования
abu dhabi
ABU DHABI INTERNATIONAL
Airport (AUH)
Airport ticket office
ADAS Ticket Desk, Terminal 1, Departure Hall
Tel: +971 2 5757 025
E-mail: auhtktap@eim.ae
Opening hours: 24 hours, Mo.-su. Airport business class lounge Etihad Airways Business
Class Lounge
Location: Airside, immediately after passport control
Opening hours: 24 hours, Mo.-su.
amsterdam
AMSTERDAM SCHIPHOL Airport (AMS) Airport ticket office
Air Agencies Ticket Desk, Terminal 3, Departure Hall
Tel: +31 20 316 1945 /19 46.
E-mail: ticketdesk.spl@airagencies.nl Opening hours: 08:00-16:00, Mo.-fr., 08:00-15:00, Sa.-su., 17:00-20:00, Mo. Airport business class lounge Servisair Menzies Aviation Lounge Location: Airside, after Passport Control, Non-schengen, East Wing, 2nd floor between Concourse
E and F, Lounge 41
Opening hours: 06:00-23:00, Mo.-su.
antalya
(Seasonal flights only. May to October) ANTALYA Airport (AYT)
Airport ticket office
Fly Service Ticket Desk, Terminal 1, Departure Level. Tel: +90 242 3303386 E-mail: aytops@flyserviceturkey.com Opening hours: 09:00-19:00, Mo.-su. Airport business class lounge
Elite Class Lounge
Location: Airside, after passport control, above the Duty Free Shop, opposite Gate 11
Opening hours: 24 hours, Mo.-su.
Bangkok
City office : 140/11 ITF Tower , 9rd floor, Silom road., Suriyawong, Bangrak
Tel: +66 2 236 7617/8, +66 2 236 8456 Fax: +66 2 236 8457
E-mail: Bkk.reservations@airastana. com
BANGKOK SUVARNABHUMI
Airport (BKK)
Airport ticket office
Sky Care Aviation Services Ticket Desk, Main Terminal, Departure Hall, Opposite Check-in Row U
Tel: +66 2 1343304 or +66 2 1320850 E-mail: airastana@skycare-bkk.com Opening hours: 3 hours before scheduled time of departure
Airport Business class lounge
Louis Tavern CIP First Class Lounge Location: Airside, after passport control, 3rd Floor, Concourse G, opposite Gate 1 Opening hours: 24 hours, Mo.-su.
Baku
CITY OFFICE: Demirchi Tower, 2nd floor, Khojali St, 37, AZ1025, Baku Tel: +99412 404 75 15
E-mail: gyd.reservations@airastana. com
BAKU HEYDAR ALIYEV INTERNATIONAL
Airport (GYD)
Airport business class lounge
Buta Lounge
Location: South Terminal, airside, on the left side after passport control, 2nd floor
Opening hours: 24 hours, Mo.-su.
Beijing
CITY OFFICE: Air Astana, office 517,
5th floor, Beijing Lufthansa Center Office Building
50 Liangmaqiao Road,
Chaoyang District, Beijing, 100016 P.R.C.
Tel: +86 10 64651030, 64665067.
Fax: +86 10 64622039
E-mail: beijing@airastana.com BEIJING CAPITAL INTERNATIONAL Airport (PEK)
Airport ticket office
Air Astana ticket desk, Terminal 2,
3rd Floor, Room 32270
Tel: +86 10 64566970
E-mail: pek.airport@airastana.com Opening hours: 15:00-24:00 hours, Mo.-su.
Airport business class lounge Beijing Aviation Ground Services (BGS) First Class Lounge Location: Airside, after passport control, opposite Gate 11
Opening hours: 06:00-02:00, Mo.-su.
Bishkek
BISHKEK MANAS INTERNATIONAL Airport (fru)
Airport ticket office
Air Astana Ticket Desk @ Check-in Desk
International Terminal, Departure Hall Tel: +996 312 906906
E-mail: fru.airport@airastana.com Opening hours: 3 hours before scheduled time of departure
Airport business class lounge Currently not available
dushanbe
INTERNATIONAL Airport (DYU) Airport ticket office
Air Astana Ticket Desk
@ Check-in Desk
International Terminal,
Departure Hall
Tel: +992 37 601 82 00
E-mail: dyu.airport@airastana.com Opening hours: 2 hours before scheduled time of departure Airport business class lounge Currently not available
delhi
City office: Air Astana Delhi,
Deepika Travels
207, N-1, BMC House, Middle Circle, Connaught Place, New Delhi 110001 Tel: +91 11 41521425, +91 11
23711225, +91 11 23711226
E-mail: del.sales@airastana.com airastana@deepikatravels.com del.reservations@airastana.com DELHI indira GANDHI INTERNATIONAL
Airport (DEL)
Airport ticket office
Air Astana Ticket Desk @ Check-in Desk
Terminal 2, Departure Hall
Tel: +911125655230, +91119811066029 E-mail: del.airport@airastana.com Opening hours: 3 hours before scheduled time of departure
Airport business class lounge
ITC Green Lounge
Location: Airside, after passport control, Retail Level 3
Opening hours: 24 hours, Mo.-su.
Frankfurt
City office: Air Astana, c/o AVIAREPS AG
Kaiserstrasse 77, 60329
Frankfurt am Main, Germany
Tel: +49 (0) 69 770 673 022
Fax: +49 (0) 69 770 673 028
E-mail: fra.reservations@ airastana.com frankfurt RHEIN MAIN INTERNATIONAL Airport (fra) Airport ticket office c/o Ibero Airport Service Gmbh Terminal 1, Hall C, Counter 729.5
(Air Astana Check-in , T1, Hall C, Counter 769-772)
Tel: +49 (0) 69 690 73017
Fax: +49 (0) 69 690 590035
Opening hours: 16.25-18.10
E-mail: fra.airport@airastana.com Airport business class lounge Lufthansa Business Lounge & Lufthansa Senator Lounge Terminal 1, Departure Hall C (Non-schengen). Near Gates C14-C16
Air Canada Maple Leaf Lounge Terminal 1, Hall B (Level 3)
hanover
(Seasonal flights only. May to September)
HANOVER LANGENHAGEN Airport (HAJ)
Airport ticket office
Aviation Handling Services (AHS) Ticket Desk,
Terminal B, Departure Level
Tel: +49 511 9772223
E-mail: hajkx@ahs-de.com
Opening hours: 07:00-20:00, Mo.-fr., 07:00-18:00, Sa., 11:00-19.00, Su. Airport business class lounge
Karl Jatho Lounge, Location: Before passport control, Departure Level between Terminal A & B, Opening time: 05:00-20:30
AHS Ticketdesk Terminal B Opening hours: 08:00 - 20:30.
hong kong
HONG KONG INTERNATIONAL Airport (HKG)
Airport ticket office
Air Astana Ticket Desk
Ticketing Desk, Terminal 1, Level 6 (departure level), Aisle D
Tel: +852 2116 8718
Opening hours: 06:00–23:00, Mo.–su. Airport business class lounge
Plaza Premium Lounge
Location: Level 7 (Departure level), Terminal 1 (Use escalator or lift near Gate 40)
Opening Hours: 24 hours, Mo-su
istanbul
City office: Propa Plaza, Kore Şehidleri Cad. No 4,
Kat 2, Daire 11, Zincirlikuyu, Istanbul Тел.: +90 212 343 49 60/61
Факс: +90 212 343 49 63
Часы работы: 08:00 -18:00
E-mail: ist.sales@airastana.com ISTANBUL ATATURK INTERNATIONAL Airport (ist) Airport ticket office
Air Astana Ticket Desk, International Terminal, Departure Level, Counter DL3920
Tel: +90 212 465 5392 / 5393
E-mail: ist.airport@airastana.com Opening hours: 3 hours before scheduled time of departure
Airport business class lounge Millenium Lounge
Location: Airside, after passport control, on the right side, 2nd floor above the food court
Opening hours: 24 hours, Mo.-su.
Jakarta
City office: Setiabudi Atrium Building, 2nd Floor Suite 207A Jl. HR Rasuna Said Super Kav. 62, Kuningan Jakarta 12920 Tel: +6221 521 0435
Fax: +6221 521 0585
E-mail: ticketing-kc@ aviationindonesia.com
kazan
INTERNATIONAL Airport
KAZAN (KZN)
Airport ticket office
Air Astana Ticket Desk @ Check-in Desk
International Terminal 1, Departure Hall Tel: +7 917 8513653
E-mail: kzn.airport@airastana.com Opening hours: 3 hours before scheduled time of departure
Airport business class lounge Currently not available