«Эйр Астананың» билеттер сату жөніндегі өкілдіктері Ticketing reservations outside kazakhstan Представительства «Эйр Астаны» По Продаже билетов
amsterdam
AMSTERDAM SCHIPHOL AIRPORT (AMS) Airport ticket office
Air Agencies Ticket Desk, Terminal 3, Departure Hall
Tel: +31 20 316 1945 /19 46.
E-mail: ticketdesk.spl@airagencies.nl Opening hours: 08:00-16:00, Mo.-fr., 08:00-15:00, Sa.-su., 17:00-20:00, Mo. Airport business class lounge Servisair Menzies Aviation Lounge Location: Airside, after Passport Control, Non-schengen, East Wing, 2nd floor between Concourse
E and F, Lounge 41
Opening hours: 06:00-23:00, Mo.-su.
antalya
(Seasonal flights only. May to October) ANTALYA AIRPORT (AYT)
Airport ticket office
Fly Service Ticket Desk, Terminal 1, Departure Level. Tel: +90 242 3303386 E-mail: aytops@flyserviceturkey.com Opening hours: 09:00-19:00, Mo.-su. Airport business class lounge
Elite Class Lounge
Location: Airside, after passport control, above the Duty Free Shop, opposite Gate 11
Opening hours: 24 hours, Mo.-su.
Bangkok
City office : 140/11 ITF Tower , 9rd floor, Silom road., Suriyawong, Bangrak
Tel: +66 2 236 7617/8, +66 2 236 8456 Fax: +66 2 236 8457
E-mail: Bkk.reservations@airastana.com BANGKOK SUVARNABHUMI AIRPORT (BKK)
Airport ticket office
Sky Care Aviation Services Ticket Desk, Main Terminal, Departure Hall, Opposite Check-in Row U
Tel: +66 2 1343304 or +66 2 1320850 E-mail: airastana@skycare-bkk.com Opening hours: 3 hours before scheduled time of departure
Airport business class lounge
Louis Tavern CIP First Class Lounge Location: Airside, after passport control, 3rd Floor, Concourse G, opposite Gate 1 Opening hours: 24 hours, Mo.-su.
Baku
City office: Demirchi Tower, 2nd floor, Khojali St, 37, AZ1025, Baku
Tel: +99412 404 75 15
E-mail: gyd.reservations@airastana.com BAKU HEYDAR ALIYEV INTERNATIONAL
AIRPORT (GYD)
Airport business class lounge
Buta Lounge
Location: South Terminal, airside, on the left side after passport control, 2nd floor
Opening hours: 24 hours, Mo.-su.
Beijing
City office: Air Astana, office 517, 5th floor, Beijing Lufthansa Center Office Building 50 Liangmaqiao Road,
Chaoyang District, Beijing, 100016 P.R.C. Tel: +86 10 64651030, 64665067.
Fax: +86 10 64622039
E-mail: beijing@airastana.com BEIJING CAPITAL INTERNATIONAL AIRPORT (PEK)
AIRPORT TICKET OFFICE
Air Astana ticket desk, Terminal 2, 3rd Floor, Room 32270
Tel: +86 10 64566970
E-mail: pek.airport@airastana.com Opening hours: 15:00-24:00 hours, Mo.-su.
Airport business class lounge Beijing Aviation Ground Services (BGS) First Class Lounge Location: Airside, after passport control, opposite Gate 11
Opening hours: 06:00-02:00, Mo.-su.
Bishkek
BISHKEK MANAS INTERNATIONAL AIRPORT (FRU)
Airport ticket office
Air Astana Ticket Desk @ Check-in Desk International Terminal, Departure Hall Tel: +996 312 906906
E-mail: fru.airport@airastana.com Opening hours: 3 hours before scheduled time of departure
Airport business class lounge Currently not available
dubai
office: Air Astana Dubai, Dnata Travel Centre, M Floor, Sheikh Zayed Road, Business Bay. Tel.: +971 4 7036 572/73
E-mail: dxb.reservations@ airastana.com.
DUBAI INTERNATIONAL
AIRPORT (DXB)
Airport Ticket Office
Terminal 1, Departure Hall
Dnata Travel
Tel. +971 4 5049392
Open: 24/7
Airport business class lounge: Marhaba Business Class Lounge D concourse at level 1, above departure gates
Opening hours: 24 hours, Mo.-su.
dushanbe
INTERNATIONAL AIRPORT (DYU) Airport ticket office
Air Astana Ticket Desk
@ Check-in Desk
International Terminal, Departure Hall Tel: +992 37 601 82 00
E-mail: dyu.airport@airastana.com Opening hours: 2 hours before scheduled time of departure
Airport business class lounge Currently not available
delhi
City office: Air Astana Delhi, Deepika Travels
207, N-1, BMC House, Middle Circle, Connaught Place, New Delhi 110001 Tel: +91 11 41521425, +91 11 23711225, +91 11 23711226
E-mail: del.sales@airastana.com airastana@deepikatravels.com del.reservations@airastana.com DELHI INDIRA GANDHI INTERNATIONAL AIRPORT (DEL) Airport ticket office
Air Astana Ticket Desk @ Check-in Desk Terminal 2, Departure Hall
Tel: +911125655230, +91119811066029 E-mail: del.airport@airastana.com Opening hours: 3 hours before scheduled time of departure
Airport business class lounge
ITC Green Lounge
Location: Airside, after passport control, Retail Level 3
Opening hours: 24 hours, Mo.-su.
Frankfurt
City office: Air Astana, c/o AVIAREPS AG
Kaiserstrasse 77, 60329
Frankfurt am Main, Germany
Tel: +49 (0) 69 770 673 022
Fax: +49 (0) 69 770 673 028
E-mail: fra.reservations@ airastana.com
FRANKFURT RHEIN MAIN INTERNATIONAL AIRPORT (FRA) Airport ticket office c/o Ibero Airport Service Gmbh Terminal 1, Hall C, Counter 729.5
(Air Astana Check-in , T1, Hall C, Counter 769-772)
Tel: +49 (0) 69 690 73017
Fax: +49 (0) 69 690 590035
Opening hours: 16.25-18.10
E-mail: fra.airport@airastana.com Airport business class lounge Lufthansa Business Lounge & Lufthansa Senator Lounge Terminal 1, Departure Hall C (Non-schengen). Near Gates C14-C16
Air Canada Maple Leaf Lounge Terminal 1, Hall B (Level 3)
hanover
(Seasonal flights only. May to September)
HANOVER LANGENHAGEN AIRPORT (HAJ)
Airport ticket office
Aviation Handling Services (AHS) Ticket Desk,
Terminal B, Departure Level
Tel: +49 511 9772223
E-mail: hajkx@ahs-de.com
Opening hours: 07:00-20:00, Mo.-fr., 07:00-18:00, Sa., 11:00-19.00, Su. Airport business class lounge
Karl Jatho Lounge, Location: Before passport control, Departure Level between Terminal A & B,
Opening time: 05:00-20:30
AHS Ticketdesk Terminal B
Opening hours: 08:00 - 20:30.
hong kong
HONG KONG INTERNATIONAL AIRPORT (HKG)
Airport ticket office
Air Astana Ticket Desk Ticketing Desk, Terminal 1, Level 6 (departure level), Aisle D
Tel: +852 2116 8718
Opening hours: 06:00–23:00, Mo.–su. Airport business class lounge
Plaza Premium Lounge
Location: Level 7 (Departure level), Terminal 1 (Use escalator or lift near Gate 40)
Opening Hours: 24 hours, Mo-su
istanbul
City office: Propa Plaza, Kore Şehidleri Cad. No 4,
Kat 2, Daire 11, Zincirlikuyu, Istanbul Тел.: +90 212 343 49 60/61
Факс: +90 212 343 49 63
Часы работы: 08:00 -18:00
E-mail: ist.sales@airastana.com ISTANBUL ATATURK INTERNATIONAL AIRPORT (IST)
Airport ticket office
Air Astana Ticket Desk, International Terminal, Departure Level, Counter DL3920
Tel: +90 212 465 5392 / 5393
E-mail: ist.airport@airastana.com Opening hours: 3 hours before scheduled time of departure
Airport business class lounge Millenium Lounge
Location: Airside, after passport control, on the right side, 2nd floor above the food court
Opening hours: 24 hours, Mo.-su.
Jakarta
City office: Setiabudi Atrium Building, 2nd Floor Suite 207A Jl. HR Rasuna Said Super Kav. 62, Kuningan Jakarta 12920 Tel: +6221 521 0435
Fax: +6221 521 0585
E-mail: ticketing-kc@ aviationindonesia.com
kazan
INTERNATIONAL AIRPORT
KAZAN (KZN)
Airport ticket office
Air Astana Ticket Desk @ Check-in Desk International Terminal 1, Departure Hall Tel: +7 917 8513653
E-mail: kzn.airport@airastana.com Opening hours: 3 hours before scheduled time of departure
Airport business class lounge Currently not available
kiev
City office: 17/52A Bogdan Khmelnitsky str., office 233, «Leonardo» business center
Tel: +380 44 365 00 55
E-mail: kbp.reservations@airastana.com Opening hours: Mo- Fr. 09:00-18:00 Break : 13:00 – 14:00
BORYSPIL INTERNATIONAL AIRPORT(KBP)
Airport Ticketing Office
International Terminal D, departure lounge
Tel.: +380 50 313 94 41 (representative)