Ticket offices
ALMATY (ala)
Pavilion 2b, Nurly Tau
Business Centre,
19 Al Farabi Ave (corner of Zheltoxan Street),
Call Centre: +7 (727) 244-44-77 E-mail: call.centre@airastana.com Opening hours: 08:00-00:00 Almaty Airport
2nd floor, suite 99
(domestic flights lounge),
Call Centre: +7 (727) 244-44-77 E-mail: call.centre@airastana.com Opening hours: 24/7
Corporate Department
Pavilion 2b, Nurly Tau Business Centre, 19 Al Farabi Ave
Call Centre: +7 (727) 311-17-37 E-mail: corporate.reservation@ airastana.com
Opening hours: 08:00-00:00
aktau (sco)
2nd Floor, №7 Atrium Business Centre, 11th district,
Call Centre: +7 (727) 244 44 77
Tel: +7 (7292) 43-46-09, 58-44-77 Opening hours: Mon - Fri, 09:00-20:00; Sat - Sun, 09:00-13:00, 14:00-20:00
E-mail: sco.cto@airastana.com Aktau airport, Terminal 1, 2nd Floor Tel: +7 (727) 244 44 77
+7 (7292) 60-97-57
E-mail: sco.ato@airastana.com Opening hours: Mon -Sun 09:00-16:00/ 20:30-02:00 lunch break: 14:3015:00/ 21:30-22:00
astana (Tse)
Sary Arka Avenue, 8 (to the right of the 'Astana' supermarket),
Call Centre: +7 (7172) 58-44-77 E-mail: call.centre@airastana.com Opening hours: Mon - Fri, 10:00-19:00
Suite 26, 1st floor, Nursaya 1 Residential Complex, 14b
Kunayev Street, (left riverbank)
Tel: +7 (7172) 58-44-77, 244-44-77 Opening hours: 09:00 to 21:00 daily E-mail: call.centre@airastana.com Astana airport, 2nd Floor
Call Centre: +7 (7172) 58-44-77 Opening hours: 24/7
atyrau (guw)
19, Satpayev Street, Atyrau Plaza Business Centre
Call Centre: +7 (727) 244 44 77 Tel: +7 (7122) 58-44-77
E-mail: guw.cto@airastana.com Opening hours: Mon - Sun, 09:00-21:00
Atyrau Airport
2nd Floor, suite 1
Call Centre: +7 (727) 244 44 77 Tel: +7 (7122) 58-64-16, 58-44-77 Opening hours: 24/7 lunch break: 12.30 13.00/03.00-05.00
E-mail: guw.ato@airastana.com
aktobe (akx)
Aktobe airport, 2nd Floor
Tel: +7 (727) 244 44 77,
+7 (7132) 22 95 64 , 58-44-77 E-mail: akx.ato@airastana.com Opening hours: Mon, Tues, Wed 08.30-20.30, lunch break: 14:00-15:00
Thurs 08.30-19:30, break: 14:00-15:00
Fri 08.00-21.30, break: 14:00-15:00 Sat 09.00-14.00/19.3000.30, no lunch,sun 10.0014.00/18.00-01.00, no lunch
Pavlodar (PWQ)
Pavlodar airport, 2nd Floor
Tel: +7 (727) 244 44 77,
+7 (7182) 37-12-61, 58-44-77 E-mail: pwq.ato@airastana.com Opening hours: Mon , Tues, Wed, Fri, Sun 08:00-12:00, 13:00-20:00 Thurs 10:00 12:00, 13:00 - 22:00
karaganda (kgf)
Karaganda airport, 2nd Floor
Tel: +7 (727) 244 44 77
+7 (7212) 42-86-13, 58-44-77
E-mail: kgf.ato@airastana.com Opening hours: Mon, Tues, Wed Fri, Sat,sun, 09:30-21:30, Thurs 12:0000:00, lunch break: 13:00-14:00
kostanai (ksn)
Kostanai airport, 1st Floor
Tel: +7 (727) 244 44 77,
+7 (7142) 57-62-32, 58-44-77, E-mail: ksn.ato@airastana.com Opening hours: Mon 08:00 - 20:00, lunch break 13:00 – 14:00, Tues - Fri 08:00 - 17:00 , lunch break 13:00 – 14:00 , Sat 09:00 - 20:00 , luch time 13:00 – 14:00/17:00-18:00 , Sun 04:00 - 20:00, luch time 13:00 – 14:00
kyzylorda (kzo)
Kyzylorda airport, 2nd Floor
Tel: +7 (727) 244 44 77, +7 (7242) 30-63-64, 58-44-77 E-mail: kzo.ato@airastana.com Opening hours: Mon - Sun, 08:00-12:00, 13:00-20:00
ust-kamenogorsk (ukk)
Ust-kamenogorsk airport, 1nd Floor Tel: +7 (727) 244 44 77 ,
+7 (7232) 77-81-41, 58-44-77
E-mail: ukk.ato@airastana.com Opening hours: Mon, Tues, Wed, Sat 07:30-12:00, 13:00-19:30
Thurs, Fri, Sun 09:0012:00, 13:00-21:00
uralsk (ura)
Uralsk airport, 2nd Floor
Tel: +7 (727) 244 44 77 , +7 (7112) 93-97-91, 58-44-77 E-mail: ura.ato@airastana.com Opening hours: Mon - Sun, 07:00-12:00, 13:00-19:00
shymkent (cit)
Shymkent airport, 1st Floor
Tel: +7 (727) 244 44 77 ,
+7 (7252) 45-51-28, 58-44-77 E-mail: cit.ato@airastana.com Opening hours: Mon, Tues ,Wed, Fri, Sun 08:00-14:00/ 19:0024:00 Tues, Sat 08:00-20:00 , lunch break: 13:00-14:00
Taraz (DMB)
Auliye Ata airport, 2nd Floor
Tel: +7 (727) 244 44 77,
+7 (7262) 54-38-26, 58-44-77 E-mail: dmb.ato@airastana.com Opening hours: Tues, Thurs, Fri, Sat 9:00-13:30, 14:00-18:00