AIR ASTANA-НЫҢ БИЛЕТТЕР САТУ ЖӨНІНДЕГІ ӨКІЛДІКТЕРІ TICKETING AND RESERVATIONS OUTSIDE KAZAKHSTAN ПРЕДСТАВИТЕЛЬСТВА AIR ASTANA ПО ПРОДАЖЕ БИЛЕТОВ
AMSTERDAM
AMSTERDAM SCHIPHOL AIRPORT (AMS)
Airport ticket office
APG Air Agencies Netherlands Vertrekpassage 201,
1118 AV Schiphol Terminal 3, Departure Hall
Phone: +31 20 316 1945 /19 46 E-mail: ams.airport@ airastana.com
Airport Business Class lounge Servisair Menzies Aviation Lounge
Airside, after passport control Non-schengen, East Wing 2nd floor between Concourse D and E, Lounge 41
Opening hours: 06:00-23:00, daily
ANTALYA
ANTALYA AIRPORT(AYT) Airport ticket office
Fly Service ticket desk, Terminal 1, departure level Phone: +90 242 3303386
ATHENS (ATH)
City ticket office
Air Astana c/o Goldair
151 Kifisias Ave
15124 Marousi, Greece Phone: +30 210 3274915 E-mail: airastana@goldair.gr
BAKU
City ticket office
62 Bulbul Ave
Gulustan Residence, 3rd floor Tel: +994 (12) 404 75 15 E-mail: gyd.sales@ airastana.com
BAKU HEYDAR ALIYEV INTERNATIONAL AIRPORT(GYD) Air Astana airport check-in desk Terminal 1, Zone B,
Departure Hall
E-mail: gyd.airport@ airastana.com
Airport Business Class lounge Business Class Lounge, Terminal 1 4th floor (above Duty Free shops)
Opening hours: 24/7
BANGKOK (BKK)
City ticket office
Thai Star Air Co, Ltd GSA:
Air Astana
3354/44, 14th Floor Manorom Bldg Rama 4 Rd, Klongton, Klongteoi Bangkok 10110
Phone: +662 367 5301,
+662 367 5314/15/16/17
E-mail: bkk.reservations@ airastana.com
BANGKOK SUVARNABHUMI AIRPORT (BKK)
Airport ticket office
Booth No. TW6-052/TW6-053 6th floor,
Main Terminal Bldg (MTB)
999 Moo.1 Nongprue, Bangphli Samutprakarn 10540
Phone: +66 2 134 6191
Airport Business Class lounge Louis Tavern CIP First Class Lounge Airside, after passport control
3rd floor, Concourse G, opposite Gate 1
Opening hours: 24/7
BATUMI
BATUMI INTERNATIONAL AIRPORT (BUS)
Airport ticket office
Discovery LTD
33 Nikoloz Baratashvili St
Batumi, 6010
Tel: +995 422 235 109
E-mail: bus.airport@airastana.com
BEIJING
City ticket office
Air Astana Beijing
Office C504 (Kempinski Hotel, Beijing Lufthansa Centre) 50 Liangmaqiao Rd, Chaoyang District
Beijing, 100125 RPC
Phone: +86 10 646 51030,
+86 10 646 65067
E-mail: pek.cto@airastana.com
BEIJING CAPITAL INTERNATIONAL AIRPORT (PEK) Airport ticket office
Terminal 2, 3rd floor, Room 32298
Phone: +86 10 841 66799
E-mail: pek.ato@airastana.com
Airport Business Class lounge Beijing Aviation Ground Services (BGS) Lounge
After passport control, next to Gate 5
Opening hours: 06:00 till flight closes, daily
BISHKEK
City ticket office
Avia Travel Club
86-1 Moskovskaya St, 720021 Bishkek, Kyrgyzstan
Phone: +996 312 660 550, +996 551 615 050
E-mail: nnoskovskaya86@ aviatravel.kg
BISHKEK MANAS INTERNATIONAL AIRPORT (FRU) Airport Business Class lounge Business Lounge, after passing through customs and border control, 3rd floor
Opening hours: 24/7
BRATISLAVA
City ticket office
Blue Sky Travel
2-4 Kominarska St
831 04 Bratislava, Slovakia Phone: +421 2 5262 2375 E-mail: bts.sales@ airastana.com
DELHI
City ticket office
207, 2nd Floor N-1, BMC House, Middle Circle, Connaught Place, New Delhi 110001
Phone: +91 11 41521425, 23711225
E-mail: del.sales@airastana.com del.reservations@airastana.com
INDIRA GANDHI INTERNATIONAL AIRPORT (DEL) Airport ticket office
Room No 44, Office Level 4, Terminal 3, New Delhi -110037 Phone: +91 11 49639960
E-mail: del.airport@airastana.com
Airport Business Class lounge ITC Green Lounge
Airside, after passport control, Retail Level 3
Opening hours: 24/7
DUBAI
City ticket office
Dnata Travel Centre,
Ground Floor Sheikh Zayed Road, Dubai
Phone: +971 4 7036 572
E-mail: dxb.reservations@ airastana.com
DUBAI INTERNATIONAL AIRPORT (DXB)
Airport ticket office Terminal 1, Departure Hall, Dnata Travel
Phone: +971 4 5049388
Airport Business Class lounge Ahlan Business Class Lounge D concourse at Level 1, above departure gates Opening hours: 24/7
DUSHANBE
City ticket office Dushanbe Air LLC 23 Druzhba Narodov Ave Phone: +992 372 221555, +992 372 221888,
+992 93 5705353
E-mail: tis@tis.tj, info@avia-centr.tj
FRANKFURT
City ticket office
Air Astana c/o Aviareps AG Kaiserstrasse 77
60329 Frankfurt am Main Reservation & Ticketing
Phone: +49 (0) 69 770 673 022 E-mail: fra.reservations@ airastana.com
FRANKFURT RHEIN MAIN INTERNATIONAL AIRPORT (FRA) Airport ticket office
Ibero Airport Service Gmbh Terminal 2, Hall E, Counter 927 Air Astana check-in counter,
T2, Hall E,
Counter 954-956
Phone: +49 (0) 69 690 30868 E-mail: fra.airport@airastana.com
Airport Business Class lounge Lufthansa Business Lounge & Lufthansa Senator Lounge Terminal 1, Departure Hall C (Non-schengen)
Entrance close to the gates C14-C16
Opening hours: 06:30-22:00, daily
Priority Lounge
Terminal 2, Departure Hall E (Non-schengen)
Entrance close to Gate E9 Opening hours: 08:15-20:00, daily
HANNOVER
HANNOVER LANGENHAGEN AIRPORT (HAJ)
Airport ticket office
Aviation Handling Services (AHS) Ticket Desk, Terminal B, departure level
Phone: +49 511 9772223
E-mail: hajkx@ahs-de.com
HONG KONG
City ticket office c/o Pacific Aviation Marketing (HK) Ltd
Unit 2503, Island Place Tower 510 King’s Rd, North Point, Hong Kong
Phone: +852 2830 4860
E-mail: hkg.res@airastana.com
HONG KONG INTERNATIONAL AIRPORT (HKG)
Airport ticket office c/o SATS HKG Ltd
Airport Ticketing Desk,
Terminal 1
Level 6 (departure level), Aisle D Phone: +852 2116 8718
Airport Business Class lounge Plaza Premium First
Airside, after passport control, Level 6,
Departures Level,
Terminal 1 (near Gate 1) Opening hours: 24/7
HO CHI MINH
City ticket office
Vietway Aviation Co, Ltd
TMS Building, 172 Hai Ba Trung St, District 1. Dakao Ward,
Ho Chi Minh City
Phone: (84 -2 8) 38379977 E-mail: sgn.reservations@ airastana.com
ISTANBUL
City ticket office
Yesilkoy, Ataturk St
IDTM Al block, 10/1, 9th floor, office 320
Phone: +90 212 343 49 60/61, +90 212 465 53 93
E-mail: ist.sales@airastana.com ISTANBUL AIRPORT (IST)
Airport ticket office International Terminal, departure level
7th Island, Office 8-F-0311 Arnavutkoy
E-mail: Ist.apt@airastana.com
Airport Business Class lounge IGA Business Lounge International departure level, after passport control, on the left side 2nd floor
Opening hours: 24/7
JAKARTA
City ticket office
PT. AVS Indonesia
27th Floor, Unit C,
Allianz Tower
JI. HR Rasuna Said Superblok 2 Kawasan Kuningan Persada Jakarta Selatan - 12980
Phone: 62 21 290 79797 E-mail: jtheservations@ airastana.com
KYIV
City ticket office
Hospitalna St, 12, office 7-8, President Hotel
Kyiv, 01601, Ukraine
Phone: +38 044 365 00 55 E-mail: kbp.reservations@ airastana.com
BORYSPIL INTERNATIONAL AIRPORT (KBP)
Airport ticket office
Terminal D
Phone: +380 44 591 44 77
E-mail: kbp.airport@airastana.com
Airport Business Class lounge Airport Business Class Lounge Airside, after passport control, 4th floor, Departure Hall Opening hours: 24/7
KUALA LUMPUR
City ticket office
Garud Global GSA Sdn Bhd
41-21, Q Sentral 2A, Jalan Sentral 2 50470, Kuala Lumpur, Malaysia Phone: +603 27426953
E-mail: kul.reservations@ airastana.com
KUALA LUMPUR INTERNATIONAL AIRPORT (KUL)
Airport Business Class lounge The Regional Golden Lounge Main Terminal building near Aero train station,
After departure immigration counter and customs.
Opening hours: 24/7
LONDON
Air Astana call centre
Phone 1: +44 (0) 1293 874910 Phone 2: +44 (0) 1293 874911 (Nomad Club members only) E-mail: Ihr.reservations@ airastana.com
LONDON HEATHROW
AIRPORT (LHR)
Airport ticket office c/o ASC Handling Limited, Terminal 2, Departure Level, Ticket Pod
Phone: +44 (0) 208 745 6432 E-mail: Ihr.ticketdesk@airastana. com
Airport Business Class lounge Sky Team Lounge
Terminal 4 / airside,
Entrance is opposite Gate 10 Opening hours: 05:00-22:30 Lounge is available to
Air Astana passengers on flight days, from 3 hours before scheduled departure time
MADRID
City ticket office
Air Astana c/o Enlloy Aviation Enrique Granados, 6,
Bldg B, Floor 0, Office 2
28224 - POZUELO DE ALARCON Tel.: +34 91 112 38 77
E-mail: airastana@ enllovaviation.com
MALE
City ticket office
Airport Supervisor
Leisure Cargo Maldives H. Thandiraimaage, 4th floor Roashanee Magu
E-mail: mle.airport@ airastana.com
MILAN
City ticket office
AVIAREPS AG
32, Piazza della Repubblica, Phone: +39 02 4345 8391 E-mail: Mil.reservations@ airastana.com
MOSCOW
City ticket office
1, Bolshoy Gnezdnikovskiy Lane, Bldg 2
Tverskaya metro station Moscow, 125009
Phone: +7 495 287 70 08
+7 495 287 70 09
E-mail: dme.cto@ airastana.com
DOMODEDOVO
AIRPORT (DME)
Airport Business Class lounge Business Hall S7
2nd floor, after passing through passport control, over 13/14 gates opposite Priority Pass Lounge.
Strong alcoholic drinks at the bar inside the hall are included in the visit. Opening hours: 24/7
Domodedovo Airport
Business Hall
2nd floor, after passing through passport control after sector B up the escalator or after sector A at the same level, navigation signs are available along the route to the hall
Opening hours: 24/7