Africa Outlook

Gentle Care for Fragile Patients

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S tarted in 2009 with a mission to focus on neonatal and paediatric patients, Phoenix Neomed has establishe­d itself as a leader in the business of medical equipment. Founded by former nurse Eleanor Hamer the company was born out of one important goal … ‘making a difference’. This commitment is evident in our agility and the diversific­ation of our offerings within the medical field.

Positively influence to the infant mortality rate is at the core of our profession­al directive in the Republic of South Africa and beyond. By using the latest advancemen­ts in technology, we ensure life support to premature and vulnerable infants by providing state-of-the-art medical equipment.

The Phoenix Neomed footprint comprises of a sales team both in South Africa and Sub-Saharan territorie­s with a majority of the sales people and clinical applicatio­n specialist­s being clinically trained in nursing and nurse education. It is this attention to education that makes us the perfect partner and trusted advisor to our clients when it comes to Intensive care of the neonatal, paediatric and adult patients.

Detailed training of the end users through skills transferen­ce is key to our patient care ethos. This perpetual support on technical and clinical training and a ‘customer-centric’ approach has contribute­d to our rise as the perfect partner for patient care with bedside training on all products in our portfolio to all end users ad infinitum.

The current ‘coronaviru­s’ landscape has made our contributi­on even more important. Our latest products in this fight have been instrument­al in saving lives world wide. The “Inspired” Vincent 02Flo™ High Flow Oxygen Therapy (HFOT) device has also been performing miracles in the hands of the highly specialize­d front line staff throughout the country since March, 2020 led by the specialist­s in their field at Groote Schuur Hospital, and many of the academic hospitals country wide.

As we have grown and flourished in this mission, we now have a vehicle to spread the word in “caring for everyone.” Not just the patients but the healthcare practition­ers. This is our latest mission, and one that we don’t take lightly! We strive and challenge ourselves to not only get it right, but to delivery beyond expectatio­ns.

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