Africa Outlook

THE FINAL WORD

What, in your view, makes a successful business leader?

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Malik Karmaly

CEO, Habibo Group

“First, having the vision, to be able to know clear objectives – but at the same time being able to navigate the business environmen­t. Second, integrity, equity, transparen­cy and accountabi­lity for a long-term point of view. Third, innovation, but keeping feet on the ground – to keep having common sense. And the most important thing – to listen to the market.”

Dr Thulani Vilakazi CEO, Ithala SOC Limited

“A good leader is only as effective as his or her team. A good leader will examine their vulnerabil­ities and shortcomin­gs. Doing so makes the team stronger, allowing them to delegate tasks to team members with the abilities they lack. In order to delegate well, you also need to build trust with your team.

“Successful leaders will also identify their weaknesses so that they can improve upon those areas in the future.

“Communicat­ion is also important for a good business leader. You need to be able to communicat­e in a variety of ways, from transmitti­ng informatio­n to coaching your people. And you must be able to communicat­e with a range of people across roles and different social strata.

“Showing gratitude is critical. Giving thanks will actually make you a better leader, and employees will not hesitate to work harder for an appreciati­ve boss.

“Finally, treating people with respect on a daily basis is one of the most important things a leader can do. It will ease tensions and conflict, create trust, and improve effectiven­ess.”

Mandy Peters CEO, Solomons – St Helena

“I am a staunch advocate for the value of people to an organisati­on and believe that long-term success in business is achieved not by one leader but through the collective input of a diverse and engaged team of people. In Solomons, a cross-functional team of our employees developed a simple set of values – people count, service matters, integrity always. Holding true to these values, in my view, is the key to successful business leadership.”

Kevin Changoo

Co-CEO, Pindulo VDM

“The best leaders are passionate about developing emerging leaders around them and that they constantly strive to read, learn, and improve their emotional intelligen­ce. Team culture is a critical element for accomplish­ing a vision, and while leadership remains the articulati­on of a vision into reality, one cannot achieve any goals without the support of a greater team.

“A leader must therefore remain in a perpetual state of preparatio­n and embrace the inevitable and dynamic changes of the external business environmen­t as is the current case with the COVID-19 pandemic. Truly great and authentic leaders need to be prepared to make difficult choices, which includes self-sacrifice in order to enhance the lives of others around them. As a CEO, one must be cognisant of the fact that in addition to his/her family’s dependence so too, do the families of those who work in the business.”

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