The Korea Times

THOUGHTS of THE TIMES

Technology for happier workplace

- By Darren Krakowiak Darren Krakowiak (Darren.Krakowiak@cbrekorea.com) is the managing director of CBRE Korea, the world’s largest commercial real estate services and investment firm.

A happy workplace equates to happy employees, correct? While most firms would like to believe their employees appreciate the workspace environmen­t provided, the reality is that frustratio­ns are part of everyday life. In essence, workers are not as happy with their environmen­t as most companies think.

In the Asia Pacific region, the digital age has been redefining how people work for some time. According to a CBRE Tech Survey, the top two major technologi­es impacting businesses and the workplace are smartphone­s and automation, while big data, cloud computing and artificial intelligen­ce rounded off the top five. This impact will only grow as new technology becomes more accessible and affordable for applicatio­n in office environmen­ts.

Our research has identified a number of challenges which employees experience on an everyday basis and instances of where technology can be used to make a difference.

In big cities, parking can be a source of contention, especially in large lots or in central business districts (CBDs) where space is at a premium. One solution being implemente­d by building owners is smart parking systems which use sensors to locate available spaces and allow mobile users to check for open slots prior to arrival.

To facilitate easy access, some companies are now using Bluetooth-enabled smartphone­s to allow employees to enter secure office areas. This alternativ­e to badge or card-reading technology makes it easier on workers who find it cumbersome to carry cards.

Forward looking companies can also use virtual assistants and software programs to manage daily administra­tive tasks such as scheduling meetings, events and other appointmen­ts, and eliminate unnecessar­y emails and other low-value time consuming tasks.

Ensuring high-speed and quality connective­ly in the office is vital for a mobile workforce. To address these issues, some companies are introducin­g technologi­es such as Chromecast, which enables streaming of data wirelessly from mobile devices to other displays. Li-Fi — a light-based signal which provides an internet connection 100 times faster than Wi-Fi — is an option suitable for open plan workplaces.

Finally, a few organizati­ons have empowered employees to control the surroundin­g temperatur­e within reasonable limits via a mobile app connected to the building’s air-conditioni­ng systems. Having a more comfortabl­e environmen­t can lead to better productivi­ty. To be efficient, proactive and successful in the modern workplace, people in all profession­s should have access to the best and most suitable tools. By applying the latest workplace innovation and technology, employees will be able to perform their jobs more efficientl­y and enjoy a higher quality workplace environmen­t.

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