A video of a cus­tomer throw­ing a bag of food in a part-time em­ployee’s face at a McDon­ald’s in Yeon­sin­nae, north­west­ern Seoul, went vi­ral, Thurs­day, mark­ing the sec­ond cus­tomer as­sault case at a McDon­ald’s fran­chise in less than a month.

The Korea Times - - FRONT PAGE - By Jung Hae-my­oung haemy­[email protected]

A video of a cus­tomer throw­ing a bag of food in a part-time em­ployee’s face at a McDon­ald’s in Yeon­sin­nae, north­west­ern Seoul, went vi­ral Thurs­day, mark­ing the sec­ond cus­tomer as­su­alt case at a McDon­ald’s fran­chise in less than a month.

The in­ci­dent oc­curred Nov. 17, and started with an ar­gu­ment be­tween two mid­dle-aged cus­tomers and a part-time staffer.

“The em­ployee did not call my or­der num­ber,” one of the cus­tomers said.

How­ever, the worker said, “I re­peat­edly called their or­der num­ber but no one showed up.”

One man shouted, “Do you think I’m stupid?” and an­other man by his side threw a bag of food at the em­ployee’s face.

A wit­ness posted the video Wed­nes­day on the com­mu­nity web­site FM Korea with the ti­tle “The staff called the next or­der af­ter the cus­tomer did not pick up his food and the cus­tomer started to ar­gue over why he wasn’t called.”

In the video, the worker po­litely said he would place an­other or­der, but the cus­tomers de­manded a re­fund and pay­ment for their taxi, which they claimed was wait­ing out­side the store. The po­lice came to calm the sit­u­a­tion, the video up­loader men­tioned.

“An ar­gu­ment can oc­cur, but all that aside, is it nor­mal to throw a bag at some­one’s face?” an on­line com­menter wrote.

Ac­cord­ing to Seoul Eun­pyeong Po­lice, the worker did not want to press charges, but wanted an apol­ogy from the cus­tomer.

“We no­ti­fied the worker he can press charges if nec­es­sary, but no re­port has been submitted on the case for over 15 days,” a po­lice of­fi­cial said.

Cap­tured from “FM Korea” web­site

A man throws a bag of food at a McDon­ald’s part-time worker in Yeon­sin­nae, north­west­ern Seoul, Nov. 17.

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