The Korea Times

Toss — new marketing platform for financial firms

- By Kim Bo-eun bkim@koreatimes.co.kr

Toss, which began as a money transfer app, has developed into an in-demand marketing platform for financial firms’ products.

The applicatio­n, which now offers comprehens­ive services including sales of credit cards, insurance and savings products, is proving to be an effective tool for companies to promote their offerings.

Toss’ latest promotion with Hyundai Card became one of the most searched keywords on a major portal site last week.

The promotion states that a customer who signs up for a certain card and spends 80,000 won with it will get the same amount back in cash.

While this appears to be a cost burden, the model works for card issuers, as selling their products on mobile applicatio­ns without agents saves costs. The card issuers and Toss collective­ly bear marketing costs.

This is a better strategy than the excessive expenditur­es card firms have undertaken to increase customers in tough market circumstan­ces.

Besides, the government has also limited the amount of money that card issuers can spend on marketing.

Financial firms are eager to collaborat­e with Toss, as the majority of its users are potential customers in their 20s and 30s.

They have been coming up with benefits attractive to young customers. KB Kookmin Card’s promotion last month stated a customer signing up for a certain card and spending 100,000 won with it would get 15 free iced Americanos from Starbucks.

Banks are offering savings products with higher-than-market interest rates on Toss.

The collaborat­ion is a win-win strategy for both financial firms and Toss, as the former is able to utilize the latter’s platform dominated by young customers as well as save costs, and the latter receives fees for the products it sells.

Industry sources say companies are lining up to sell their products on the platform.

“We have 13 million users and as a channel advertisin­g financial products, our partnershi­ps with financial companies continue to grow,” a Toss official said.

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