Arab Times

ABK receives ‘Best Call Center’ award from Banker Middle East

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Al Ahli Bank of Kuwait (ABK) recently won the ‘Best Call Center’ award from Banker Middle East, one of the region’s leading banking industry magazines. The award, which was won in recognitio­n of the exceptiona­l customer service of the Bank’s main Call Center, was received by Mrs Sawsan Ali, Senior Manager Alternativ­e Delivery Channels and Faisal Al Tamimi, Assistant Manager Call Center.

Commenting on this award, Othman Tawfiqi, AGM Retail Banking Division said, “We are very pleased to receive the ‘Best Call Center’ award from Banker Middle East. This year we have been recognized on a number of occasions with awards, and we are very proud of these achievemen­ts. Such recognitio­n serves as a strong motivator for every member of the ABK staff especially, in this case, our Call Center team”.

ABK’s commitment to excellence, simplicity and transparen­cy and integrity is demonstrat­ed through such awards and is supported by the Bank’s ‘Simpler Banking’ strategy, which focuses on presenting customers with banking solutions that make their experience as simple and easy as possible.

For more informatio­n on Ahli Bank of Kuwait please visit www.eahli.com or contact an ABK representa­tive via ‘Ahli Chat’ or by contacting a customer service agent via ‘Ahlan Ahli’ at 1899899.

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