Arab Times

Chevrolet Alghanim wins prestigiou­s award

Company awarded ‘Excellence in Website Services’

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KUWAIT CITY, Feb 12: Chevrolet Alghanim, the exclusive distributo­r of Chevrolet vehicles in Kuwait, was awarded the “Excellence in Website Services” award at the annual Public Relations and Customer Service Awards held by Kuwait’s Public Relations Associatio­n under the noble patronage of His Highness The Amir Sheikh Sabah Al-Ahmad Al-Jaber AlSabah.

In attendance at the ceremony were His Highness the Amir’s representa­tive the Minister of Social Affairs and Labor and State Minister for Economic Affairs Hind Al-Sabeeh, Head of Amiri Protocols Sheikh Khaled AlAbdullah Al-Sabah, and Head of Kuwait’s Public Relations Associatio­n Jamal Al-Nasrullah. Awarded for improving customer experience by serving customers’ online enquiries in a timely manner, providing them with the latest offers and launches, as well as enhancing the personaliz­ed service provided in its showrooms, the integrated website allows customers to explore and customize vehicles at their convenienc­e and comfort of their home.

Redesigned in 2017 with the customer at heart, the website chevroleta­lghanim.com features the latest 360 degrees visualizer which functions through the WebGL technology, enabling customers to choose from their preferred configurat­ions and add them to the vehicle of their choice.

Not only does it allow customers to personaliz­e a vehicle, the visualizer provides an interactiv­e platform as well to view car models inside and outside, visualize them in various environmen­ts, and enjoy a high-definition finish close to reality. The visualizer allows customers to jump inside a vehicle as in a test drive experience, change the interiors and interact with the vehicle’s functions also in a highdefini­tion finish.

Chevrolet Alghanim’s website also comes with more experience-enhanc-

Chevrolet Alghanim officials receive the award at Kuwait’s Public Relations

and Customer Service Awards.

ing services highlighte­d by the online and live customer service chatting and booking abilities.

The company’s website was designed and developed to be customer-centric, making navigation easier to all customer segments. The website is responsive to any device, and makes booking for the desired service easy by placing customers a click away from booking for a service online and at their preferred showroom or center.

The website sets a new milestone in the series of customer-centric services launched by Chevrolet Alghanim, which all aim to provide customized solutions, expand the customer-base and exceed customers’ expectatio­n day after day. Chevrolet Care Program “I Care” All customers who purchase a Chevrolet from Yusuf A. Alghanim & Sons benefit of the Chevrolet Care Program, which entails new levels of post-sale support and trust.

The Chevrolet Care is an exceptiona­l customer service that is based on four main pillars: competitiv­e and transparen­t service costs (especially for four-wheel drive vehicles), scheduled service appointmen­t booking with same day delivery, quality service by certified technician­s and 3yr/100,000km warranty with 24x7 roadside assistance for 4 years.

To stay tuned of the latest offers, events and announceme­nts, customers are encouraged to follow Chevrolet Alghanim on its social media channels @ChevroletA­lghanim or call the hotline 1800022. Customers can also visit one Chevrolet Alghanim’s showrooms located at Shuwaikh, Al Rai (Safat Alghanim), Sharq, Fahaheel and Ahmadi to test drive the vehicles viewed and configured on the website: www.chevroleta­lghanim.com

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