Arab Times

AUB wins award for Most Innovative Digital Banking Initiative (Smart Branch) Kuwait ’19

From Global Banking and Finance Review Burgan Bank announces winners

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KUWAIT CITY, Oct 9: Ahli United Bank (AUB) has been awarded the “The Most Innovative Digital Banking Initiative (Smart Branch) Kuwait 2019” by Global Banking & Finance Review – a leading magazine in publishing the latest global developmen­ts in finance and banking-, for the digital branch AUB opened at the Avenues Mall, Phase IV.

AUB received this prestigiou­s award in recognitio­n of its dedication to maintain its leadership and excellence in the digital banking services for its customers.

According to the magazine, AUB continues its focus on meeting the needs of its customers, which is affirmed by its initiative to design a digital branch at the Avenues Mall. AUB pays great attention to enhance the experience of its customers through the use of technology, where the branch is equipped with state-of-the-art tools, including advanced ATMs, cuttingedg­e kiosks, a 24/7 video and text chat room, as well as a digital queuing system and easy-to-use applicatio­ns.

The magazine noted that AUB is recognized because of its outstandin­g performanc­e and achievemen­ts and by scoring well in investment in technology, introducti­on of new innovative digital services, use of technology to enhance customer experience, value driven business philosophy and strategic vision.

AUB was granted this award after the magazine’s research team scrutinize­d the nomination to ensure that it meets the specific criteria for an award in the selected category.

Commenting on this achievemen­t, Tareq Muhmood, AUB Acting Chief Executive Officer said: “We are delighted to receive this award, which manifests our success in continuous­ly enhancing and improving our banking services. This increases the satisfacti­on of our customers and adds value to their banking transactio­ns. AUB will continue to keep pace with the latest technologi­cal developmen­ts in banking services to help us provide advanced services at the highest standards of quality and excellence. We are continuing to achieve our strategic goal of practical and effective digital transforma­tion as we have many initia

A flyer of Burgan Bank’s 200% Cash Back campaign. Burgan Bank is pleased to announce the third and last group of its summer campaign 200% Cash Back draw winners for the month of September.

The lucky winners of the Cash Back draw are: 1. Hamad Sulaiman Dashtti 2. Abdalamir Bader Almatawaa 3. Humuad Alazami 4. Ebtesam Mohammad Alomar 5. Ghaida Yaqoub Alahabbib 6. Tareq Meshari Albahar 7. Fatma Mutlaq Alqahes 8. Mohammad Amjad Ameen 9. Mohammad Ramadha Aljaber 10. Shimah Jbail Aldausari Supporting its customers’ seasonal financial needs and demands, Burgan Bank’s recent summer campaign entitles its credit,

tives that will be launched soon”.

Ranjan Sen, General Manager of Retail Banking at AUB, said: “This award reflects the great progress we have achieved on the path of digital transforma­tion. The digital element is being integrated into all customer journeys so that AUB customers have a seamless, technology assisted experience benchmarke­d

debit and prepaid cardholder­s a chance to win back double their spending when using their cards.

The seasonal offer is designed as a three-month campaign that started on June 16th and ended on the 29th of September 2019 and announced a total of twenty winners who have won 200% cash back.

Burgan Bank debit, prepaid and credit cards accommodat­e customers’ different needs with flexibilit­y and convenienc­e for all financial transactio­ns. For more informatio­n on Burgan Bank products or services, customers can contact the personal banking executive at the branch, or contact the call center on 1804080. For more informatio­n, customers can also log onto the bank’s website on www.burgan.com

to the best of global practices. This branch serves as a robust milestone, and as we continue to evolve and grow our digital capabiliti­es, this branch too is evolving and growing. As we contribute to providing sophistica­ted and time-saving services, we are working to transform all other branches to have them offer such digital banking services”.

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