‘Ministry will not risk health of students’ Education keen to activate channels with auditors
KUWAIT CITY, July 11, (KUNA): Undersecretary of the Ministry of Education, Dr. Ali Al-Yaqoub, affirmed his keenness to activate the communication channels with the auditors, whether in person or electronically, through which various inquiries about the ministry and its services are answered.
Al-Yaqoub said in a press statement Sunday, after receiving a number of Ministry of Education employees from members of the educational and administrative staff and auditors, that his reception of the ministry’s employees in its entire spectrum is a link between the competent authorities within the various sectors in the ministry and the beneficiaries of its services.
He expressed his aspiration to “receive the requests of all auditors and implement them as a matter of urgency, because the competent authorities are among us in the reception center to follow up and benefit directly and to finalize the procedures for the issues raised.”
Commitment
He stressed his commitment and all sectors and departments in education to serve the ministry’s employees and parents with accuracy and transparency through a qualified and experienced specialist who uses all kinds of technology to facilitate procedures and speed up the completion of transactions on time.
He added, “within the framework of the Ministry of Education’s endeavor to develop its services and work method, we have received auditors to listen to them and provide the best services in a manner that reflects development and good organization, so that the general objective of the Ministry is achieved through practicing various specializations and providing the best services to the auditors.”
He affirmed his commitment to follow up on the various sectors concerns in the ministry with the topics submitted by the auditors to ensure that they are not delayed, in addition to informing the applicant of the procedures taken regarding his request and the result it reached immediately, as well as submitting a periodic report to the responsible sector on the issues related to the auditors and making statistical tables after counting, sorting and classifying them.
He stated that “our goal is to provide our services with accuracy, care and efficiency to all affiliated with the Ministry of Education in order to achieve high levels of satisfaction, as it has been determined to receive 50
per day.”
He pointed out that the step taken by the Education would touch the concerns of the auditors in the light of which the transaction is carried out in a clear and transparent manner and work to solve all problems.
Regarding the most prominent transactions received on the first day, Al-Yaqoub said, “most of them are related to the administrative and public education sectors, especially the stranded teachers, the return to schools, and grievances about the promotion
of supervisory positions and students’ exams.”
He explained that the number of transactions dealt with is 37, including 24 for public education, 11 for administration, and two for the educational development sector.
Al-Yaqoub praised the efforts of the existing work team that organized the process of receiving the auditors from the leaders, supervisors and employees of the Ministry of Education, who were present today at the Ministry’s building since the early morning.