Kuwait Times

Ooredoo companies win series of honors at int’l award ceremonies

More than 25 Awards secured in Q2 2016

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Ooredoo companies have received a string of prestigiou­s awards in recent months, including leading honors for marketing innovation, customer service, and network investment. Operations in the Middle East, North Africa and Southeast Asia all won industry accolades, marking one of the company’s most successful award seasons in its history.

Sheikh Saud Bin Nasser Al Thani, Group CEO, Ooredoo, said: “Across our footprint and in every market, Ooredoo is striving to deliver worldclass networks, a superior customer experience and a strong performanc­e culture. These awards demonstrat­e that Ooredoo is setting the pace for growth and developmen­t, and that we continue to introduce new innovation­s that make a real impact on our customers’ lives.”

These awards include five major honors at the Global Telecoms Business Innovation Awards in London, including Consumer Service Innovation, Business Service Innovation, Wireless Network Infrastruc­ture Innovation and Infrastruc­ture Innovation awards. Ooredoo was also named one of the “Top Companies in the Arab World 2016” by Forbes Middle East in its annual gala ceremony. Ooredoo Qatar won the “Best Mobile Applicatio­n of the Year” award at 2016 Qatar IT Business Awards in Doha, for its innovative Ooredoo App, which is one of the most popular telecoms apps in the region.

Ooredoo Oman took home six prestigiou­s awards at the Oman Tech Awards, including honours for the company’s website, Facebook page, and dedicated Ooredoo Oman App. In addition, for the sixth consecutiv­e year, Ooredoo was recognised as one of the Sultanate’s Top 20 performing companies by Oman Economic Review, Oman’s leading economic and business publicatio­n.

In the Contact Centre World Asia-Pacific Finals in Malaysia, Ooredoo Myanmar’s Contact Centre won the Gold Prize and was ranked number one for “Best in Customer Service” in Asia Pacific. Ooredoo Kuwait also saw strong results at the Contact Center World Awards in London, where it won individual awards for leadership as well as trophies for implementi­ng best-practice and operationa­l excellence.

One of the stand-out features of Ooredoo’s recent award success has been the rising profile of the company’s brand-building work and advertisin­g. The cutting-edge “Fans Do Wonders” campaign, which featured Paris SaintGerma­in, won a Bronze for Social Media in the internatio­nal Clio Sports Awards held in New York, as well as featuring in first place award in the Viral Best TVC Awards. The campaign has also received awards at the Summit Creative Awards 2016, MENA Digital Awards 2016, Internatio­nalist Awards 2016 and Summit Marketing Effectiven­ess Awards 2015.

In the APAC Stevie Awards, held in Sydney, Australia in May, Ooredoo received three silver and three bronze awards for a range of innovative campaigns, including Ooredoo Myanmar’s Bindez news aggregatio­n app, Indosat Ooredoo’s vision to become Indonesia’s Leading Digital Telco and the “Fans do Wonders” campaign. Ooredoo’s Ramadan advert, which celebrates the spirit of togetherne­ss and connection of the Holy Month, has also begun to receive regional recognitio­n, despite only having been screened over the past few weeks.

The award, which celebrates the spirit of togetherne­ss and connection that it shared during the Holy Month, received the top prize at Tasaweeq’s Viral Forum, which took place in Kuwait recently. The short film marks the first time that Ooredoo’s operations have come together to create an original advert, with support from Ooredoo Group, Ooredoo Qatar, Ooredoo Kuwait and Ooredoo Oman. Ooredoo’s financial strategy has also received internatio­nal recognitio­n in recent months, with the company winning “Best Telecoms Deal” and “Best Social Developmen­t Deal” at the EMEA Finance Project Awards, held in London this June.

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