Chevrolet announces new hotline 1800022 for customer service

Chevrolet Alghanim seeks always to provide customers with quick and direct service. As part of that, it announces the new hotline 1800022 for one-to-one service to ensure the quality that meets the expectations of customers. Chevrolet Alghanim’s new hotline reflects the continuous development of services aiming to satisfy Chevrolet’s lovers, which is considered the key indicator of success.

Chevrolet Alghanim’s customer service operates on a very high level of efficiency to serve the needs of the customers sufficiently. It consists of 15 qualified employees, who are dedicating their time only to serve customers. Their mission is to fulfil needs, solve problems and find instant solutions to meet the expectations.

Furthermore, Chevrolet Alghanim supports its employees by constantly training them on the different aspects of customer service. As a result, Chevrolet Alghanim’s customer service is considered one the leading services in the field of automotive.

With this leading service, the customer service is distinguished, as its employees communicate in both Arabic and English to maintain a fast and effective service. This reflected positively on sales as well.

The customer service includes providing general information about the showrooms and customer service centers’ locations. It also assists customers with the working hours, and setting maintenance or test-drive appointments. In addition, the customer service is available to take any inquiries, complaints and suggestions. Therefore, the center receives more than 80,000 calls annually with a duration of nine seconds only for each call. Chevrolet Alghanim encourages customers to call 1800022 for any of the services mentioned, as it promises its customers with serving them the best quality to satisfy them and guarantee their comfort.