Kuwait Times

Ride hailing app ‘Yala Go’ launches services in Kuwait


KUWAIT: Yala Go, a new entrant to the ride hailing market announced the launch of its services in Kuwait yesterday. Well-prepared to address the pain-points currently faced by users of ride hailing, it is equipped to transform the space, thereby, increasing the level of convenienc­e for customers. Yala Go would provide services without any surcharges and cancellati­on fees.

Speaking at the launch, Joe Mathews, CEO of Yala Go, said, “Having gained the experience in the ride hailing industry, I understand the customer’s perspectiv­e and want to fill the existing gaps through efficient service. We believe in the vision of rendering taxi to all the classes of society whereby making it more of a utility, a need for the masses rather than just a luxury service”.

The company will also bring in new technology and innovation in its features and service model that will lead to major transforma­tion in the industry. Every person irrespecti­ve of the social classifica­tion they belong should have easy access to taxis in Kuwait and making it the safest, reliable and preferred taxi services in the country. The primary objective and vision being safety of women and children, makes us the people’s first choice for ride hail services in Kuwait.

We have a fleet of 1,000 taxis and counting, with well-trained and profession­al drivers. Along with making it one of the most affordable and safest taxi services, Yala Go also ensures that all documents are vetted and that every car undergoes a vigilant inspection before on-boarding. Customers can download the Yala Go app from Google Play Store and app store. Currently based in Kuwait, Yala Go soon plans to expand to other cities and countries in the future.

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