NBK welcomes customers at its airport branches
KUWAIT: Serving customers roundthe-clock, National Bank of Kuwait (NBK) remains at their service throughout the National and Liberation holidays at its Kuwait International Airport branches located in T1 and T4, giving them access to the various banking services available at other branches across Kuwait.
The branches exclusively carry Multi-Currency ATMs to allow travelers to withdraw from six currencies that are the Kuwaiti Dinar, US Dollar, Euro, British Pound Sterling, UAE Dirham, and Saudi Riyal. The ATMs are conveniently located between the departure gates and the arrival area, serving all travelers whether they are NBK customers or not.
The bank will also have Mobile ATMs placed in a number of areas around Kuwait during the National and Liberation days, in addition to the Interactive Teller Machines (ITMs) which are available every day from 9 am to 11 pm at Kuwait International Airport T4 and The Avenues. NBK has also made it possible to withdraw in Saudi Riyal and Bahraini Dinar at the Multi-Currency ATMs located at the Nuwaiseeb border crossing.
In addition to the branches and ATMs, NBK has made available toll-free numbers for all customers to contact the bank 24 hours, seven days a week while traveling, responding to their queries about any service while ensuring they enjoy a safe and comfortable holiday. The numbers are available in nine countries and for free at any time of the day. The countries in which these numbers are available are: US, UK, Canada, France, Germany, Turkey, Italy, Spain and UAE. Customers can also contact the bank anytime through the NBK WhatsApp at +965 1801801.
Customers will continue to manage
their accounts and finances and benefit from all the value-added services and solutions available on NBK Mobile Banking and NBK Online Banking. NBK Contact Center will also be available to customers round-the-clock to serve their needs and answer their questions.
Ghadeer Al-Awadhi, Assistant General Manager of Consumer Banking Group, National Bank of Kuwait, said: “I would like to congratulate our customers on the occasion of the National and Liberation days of Kuwait and assure them that we will stay at their service around the clock at our airport branches during these holidays, in addition to having our ATMs ready for the increasing number of withdrawals by enhancing them with the latest technology for an even higher level of security.”
Al-Awadhi added: “We make sure at NBK that our customers enjoy a pleasant travel experience during the holidays by providing them with services that guarantee withdrawals in the main currencies while staying in direct contact with us through our call center and meeting all their banking needs at our airport branches.”
Al-Awadhi added: “We monitor our ATMs and ensure they are filled whenever they drop below the limit, especially in locations where our customers tend to withdraw the most such as shopping malls, markets and leisure parks.” Providing convenience and reliability when travelling, NBK continues to offer its customers a wide range of exclusive services for their specific needs when they travel. These services accompany customers from the moment they get on their flight and until they land safely in Kuwait. NBK continues to maintain its leadership position in the banking sector supported by the largest local banking network comprising of 68 branches in Kuwait, in addition to an extensive network that exceeds 13,500 Point of Sale devices, including more than 11,700 NFC-enabled devices, the largest in Kuwait. NBK also has the largest network of ATMs owned by a bank in Kuwait, with 327 ATMs, including more than 100 CDMs.