SRS commences intense inspections of taxis at Riga airport
In response to complaints from many passengers about unjustifiably high prices for taxi trips, Latvian State Revenue Service has commenced inspections at Riga airport. Although SRS has no way to influence excessively high tariffs set by taxi companies, inspectors will pay attention if taxis are fitted with counters that comply with new requirements and whether or not taxi drivers issue receipts after receiving payment, says SRS representative Aļona Zandere.
«SRS has performed 15 monitoring and 95 thematic inspections at taxi companies in the first seven month of 2018. 110 control trips have been performed in total. Only in 15 of them did drivers issue receipts after receiving payment. Inspectors also found that in more than a dozen cases counters installed in inspected taxis did not meet technical requirements. In approximately 40 cases inspectors found that taxes calculated and paid from wages were improperly calculated,» says Zandere.
Minister Edgars Rinkēvičs has sent a letter to multiple state institutions, inviting them to resolve the «taxi issue» at the airport. Drēģeris explains that the ministry has received responses from Latvian Taxi Trade Union, Consumer Rights Protection Centre, Riga airport, economy and transport ministries regarding the quality of taxi services at the airport.
Foreign Affairs Ministry hopes a solution is found soon to make sure the quality of taxi services for Latvian residents and guests from other countries do not impact Latvia’s reputation.
«In the letter sent to multiple state institutions, I asked them to resolve the ‘taxi issue’ at Riga airport, which is a matter of state reputation, tourism development and investment attraction,» Rinkēvičs wrote on Twitter.