Video consultations with doctors offered by Estonian online platform
An innovative telemedical service has been launched in Estonia, where certified doctors from general practicioners to psychoterapists offer help in pre-scheduled individual consultations, improving access to doctors to rural population and expats.
The blog Estonian World wrote on Thursday, October 25, the platform Minudoc, which helps patients find the necessary medical specialist by its nearest availability in time, ensures a video link and helps doctors access the medical history of patients online. The platform is operated by the Estonian company Sentab. Its CEP Tarmo Pihl explained: «62% of Estonians are dissatisfied with access to the health-care system. It’s difficult to get an appointment with your GP, even more so with a secondary care specialist when you need it, so many people resort to visits to the emergency room for things that could often be treated with a quick remote consultation from the comfort of your own home.” To receive a video consultation, patient chooses from the available GPs, psychologists, physiotherapists, paediatricians, midwives, gynaecologists and nutritionists and logs in using their Estonian ID card, SmartID or mobile ID.
This provides consent to the doctor to access the patient’s online medical records and with the data, the doctor can also write a prescription, if needed, and the appointment is recorded in the patient’s digital records.