Video con­sul­ta­tions with doc­tors of­fered by Es­to­nian on­line plat­form

Baltic News Network - - News -

An in­no­va­tive telemed­i­cal ser­vice has been launched in Es­to­nia, where cer­ti­fied doc­tors from gen­eral prac­ti­cioners to psy­choter­apists of­fer help in pre-sched­uled in­di­vid­ual con­sul­ta­tions, im­prov­ing ac­cess to doc­tors to ru­ral pop­u­la­tion and ex­pats.

The blog Es­to­nian World wrote on Thurs­day, Oc­to­ber 25, the plat­form Min­udoc, which helps pa­tients find the nec­es­sary med­i­cal spe­cial­ist by its near­est avail­abil­ity in time, en­sures a video link and helps doc­tors ac­cess the med­i­cal his­tory of pa­tients on­line. The plat­form is op­er­ated by the Es­to­nian com­pany Sentab. Its CEP Tarmo Pihl ex­plained: «62% of Es­to­ni­ans are dis­sat­is­fied with ac­cess to the health-care sys­tem. It’s dif­fi­cult to get an ap­point­ment with your GP, even more so with a sec­ondary care spe­cial­ist when you need it, so many peo­ple re­sort to vis­its to the emer­gency room for things that could of­ten be treated with a quick re­mote con­sul­ta­tion from the com­fort of your own home.” To re­ceive a video con­sul­ta­tion, pa­tient chooses from the avail­able GPs, psy­chol­o­gists, phys­io­ther­a­pists, pae­di­a­tri­cians, mid­wives, gy­nae­col­o­gists and nu­tri­tion­ists and logs in us­ing their Es­to­nian ID card, SmartID or mo­bile ID.

This pro­vides con­sent to the doc­tor to ac­cess the pa­tient’s on­line med­i­cal records and with the data, the doc­tor can also write a pre­scrip­tion, if needed, and the ap­point­ment is recorded in the pa­tient’s dig­i­tal records.


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