INTEREL

Hotels utilize INTEREL to enable their guests to control light, climate and request housekeeping, butler service and more, through an integration to the Amadeus HOTSOS platform. Anytime a guest makes a request via the INTEREL glass panel in the room, it immediately and automatically raises a work order ticket, where the appropriate member of staff is assigned to assist. Once the request is in process, the guest can receive feedback on the glass panel in the room, reassured that their inquiry is being attended to, creating a seamless and direct interaction.