Tše­pong rapped for ne­glect­ing pa­tients

Lesotho Times - - Front Page - Lim­pho Sello

THE worka­holic Min­is­ter of Health, Nkaku Kabi, and his deputy, Man­thabiseng Phohleli, this week vis­ited Queen Mamo­hato Memorial Hos­pi­tal (QMMH) where the min­is­ter ex­pressed con­cern at the staff’s neg­li­gence which he says has at times led to the deaths of pa­tients and se­vere com­pli­ca­tions in oth­ers.

Mr Kabi and Ms Phohleli vis­ited QMMH also known as Tše­pong Hos­pi­tal to get an ap­praisal of the work­ing en­vi­ron­ment at the health fa­cil­ity as well as to dis­cuss is­sues of con­cern with the hos­pi­tal man­age­ment.

The Queen “Mamo­hato Memorial Hos­pi­tal opened its doors to the pub­lic in Oc­to­ber 2011 as a na­tional re­fer­ral hos­pi­tal but the fa­cil­ity has con­tin­ued to hog the spot­light for the wrong rea­sons with pa­tients ac­cus­ing staff of neg­li­gence which has on var­i­ous oc­ca­sions led to the un­nec­es­sary loss of lives.

The ca­su­alty depart­ment is one of the worst of­fend­ers when it comes to the treat­ment of pa­tients and Mr Kabi said this went against the Min­istry of Health’s man­date to en­sure that lives were saved through timeous ac­cess to qual­ity ser­vices.

“Pa­tients must be promptly at­tended to and they need to be lis­tened to be­cause what is be­ing done to them when they are in pain is not ac­cept­able at all,” Mr Kabi said.

“You have to have a sense of ur­gency when a pa­tient ar­rives at the emer­gency or the ca­su­alty depart­ment so that pa­tients feel that they are cared for.

“I have pre­vi­ously ob­served when I came here to seek treat­ment that nurses lack a sense of ur­gency and that frus­trates us be­cause we want our loved ones to be as­sisted which is why we just lose it some­times and be­come vi­o­lent against the nurses.”

Dur­ing the min­is­ters’ tour, the Le­sotho Times crew wit­nessed the death of a male pa­tient and an­other in­ci­dent where a young woman who ap­peared to be in great pain had to wait a long time at the re­cep­tion be­fore be­ing at­tended to.

The wife of the de­ceased, Mate­boho Monyane, told this pub­li­ca­tion that upon ar­rival in the morn­ing, they were made to wait for more than two hours and she be­lieved her hus­band was al­ready dead when he was fi­nally at­tended to.

Ms Monyane said her hus­band who suf­fered from liver com­pli­ca­tions had been in and out of hos­pi­tal for a year be­fore his death.

She said he was re­ferred to QMMH by the St. Joseph’s Hos­pi­tal in Roma last Wed­nes­day but he was not given any med­i­ca­tion and only told to re­turn to the hos­pi­tal on Mon­day- the day he suc­cumbed to the ill­ness while wait­ing to be at­tended

to.

“We ar­rived (at QMMH) in the morn­ing to­gether with my son and I pleaded with the staff to at­tend to my hus­band while I filled in his regis­tra­tion de­tails,” Ms Monyane said.

“My plea was not heard and I was told that there were no wheel­chairs to take him in and he had to wait.

“I left my hus­band with our son to go and reg­is­ter. It was then that I over­heard one man telling an­other that there was a dead man at the re­cep­tion who had not been at­tended to. I rushed back to find that my hus­band was not breath­ing and it was painful to re­alise that he was gone.”

She said it was only then that the nurses came to the scene but it was al­ready too late.

She said af­ter that the nurses left for lunch and kept whis­per­ing among them­selves.

“I’m sure my hus­band would have still been alive had he been swiftly given as­sis­tance,” Ms Monyane said.

Mr Kabi hit the ground run­ning since his ap­point­ment in a re­cent cabi­net reshuf­fle. He is seen as a hardworking young min­is­ter with a good grasp of what the min­istry needs to do to im­prove on health ser­vice de­liv­ery.

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