ORGANISE YOUR COMMUNICATION
It is ironic that even with the myriad of digital communication tools at our disposal, sometimes miscommunication still happens. In Malaysia, it is not uncommon for teams to start conversations with an Email that continues on Whatsapp or Telegram after office hours, finally culminating in a phone call. Trouble is, this makes it incredibly hard to keep up with the conversation if a team member is preoccupied with other tasks. How many times have you put down your phone to focus only to come back half an hour later with a thread hundreds of messages long? These tools will help you to organise your communications so every conversation is clearly logged and labelled.
SLACK
Slack is a better and faster way for entire companies to communicate. It is designed to replace emails with something faster and better organised. By allowing all communication to be funnelled into different channels, every employee knows exactly where to find the necessary information making communication more effective.
MICROSOFT TEAMS
For the larger corporations that require more robust solutions, Microsoft Teams is fast becoming the method of communication if face-to-face communication is not an option. Not only does Teams let you schedule video calls, but it also allows users to create multiple conversations for specific projects for better organisation.
MICROSOFT OUTLOOK
People often underestimate how important it is to be able to organise your email. Outlook has been around for ages but constant development means that with each update, this organisation tool is better than its predecessor.
DISCORD
Originally designed for gamers, some companies are looking to discord as a way to keep conversations more casual between colleagues. It supports voice calls and text messages but one unique feature is its voice channel system that acts as a hangout space. Basically, it’s the office water dispenser area in a digital space.
GOOGLE WORKSPACE
Google Workspace takes all the apps that you are already familiar with like Gmail, Google docs, Google Drive and Google Calendar and integrates them into a single intuitive dashboard. And because these individual apps are so widely used, companies can incorporate this into their workflow quite easily.