New Straits Times

IS TECHNOLOGY?

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and an intense awareness of social exclusion. Texting and other technologi­es give you more control over your social interactio­ns, but also lead to thinner interactio­ns and less real engagement with the world.

As Jean Twenge has demonstrat­ed in her books and essay, since the spread of the smartphone, teens are much less likely to hang out with friends, they are less likely to date, they are less likely to work.

Eighth-graders who spend 10 or more hours a week on social media are 56 per cent more likely to say they are unhappy than those who spend less time. Eighthgrad­ers who are heavy users of social media increase their risk of depression by 27 per cent.

Teens who spend three or more hours a day on electronic devices are 35 per cent more likely to have a risk factor for suicide, like making a plan for how to do it. Girls, especially hard hit, have experience­d a 50 per cent rise in depressive symptoms.

The second critique of the tech industry is that it is causing this addiction on purpose, to make money. Tech companies understand what causes dopamine surges in the brain and they lace their products with “hijacking techniques” that lure us in and create “compulsion loops”.

Snapchat has Snapstreak, which rewards friends who snap each other every day, thus encouragin­g addictive behaviour. News feeds are structured as “bottomless bowls” so that one page view leads down to another and another and so on forever. Most social media sites create irregularl­y timed rewards; you have to check your device compulsive­ly because you never know when a burst of social affirmatio­n from a Facebook “like” may come.

The third critique is that Apple, Amazon, Google and Facebook are near monopolies that use their market power to invade the private lives of their users and impose unfair conditions on content creators and smaller competitor­s. The political assault on this front is gaining steam. The left is attacking tech companies because they are mammoth corporatio­ns; the right is attacking them because they are culturally progressiv­e.

Tech will have few defenders on the national scene.

Obviously, the smart play would be for the tech industry to get out in front and clean up its own pollution. There are activists like Tristan Harris of Time Well Spent, who is trying to move the tech world in the right direction. There are even some good engineerin­g responses. I use an app called Moment to track and control my phone usage.

The big breakthrou­gh will come when tech executives clearly acknowledg­e the central truth: Their technologi­es are extremely useful for the tasks and pleasures that require shallower forms of consciousn­ess, but they often crowd out and destroy the deeper forms of consciousn­ess people need to thrive.

Online is a place for human contact, but not intimacy. Online is a place for informatio­n, but not reflection. It gives you the first stereotypi­cal thought about a person or a situation, but it’s hard to carve out time and space for the third, 15th and 43rd thought.

Online is a place for exploratio­n, but discourage­s cohesion. It grabs control of your attention and scatters it across a vast range of diverting things. But, we are happiest when we have brought our lives to a point, when we have focused attention, and will, on one thing, wholeheart­edly with all our might.

Rabbi Abraham Joshua Heschel wrote that we take a break from the distractio­ns of the world not as a rest to give us more strength to dive back in, but as the climax of living. “The seventh day is a palace in time, which we build. It is made of soul, joy and reticence,” he said. By cutting off work and technology, we enter a different state of consciousn­ess, a different dimension of time and a different atmosphere, a “mine where the spirit’s precious metal can be found”.

Imagine, if instead of claiming to offer us the best things in life, tech merely sees itself as providing efficiency devices. Its innovation­s can save us time on lower-level tasks, so we can get offline and then experience the best things in life.

Imagine if tech pitched itself that way. That would be an amazing show of realism, and especially, humility, which these days is the ultimate and most disruptive technology. NYT

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