MRC RE­LEASES RE­PAIR TIME DATA

Bid to ‘im­prove trans­parency and pro­vide bet­ter qual­ity es­ti­mates’ for Pro­ton ve­hi­cles

New Straits Times - - BUSINESS / MEDIA & BRANDING -

MO­TOR­DATA Re­search Con­sor­tium Sdn Bhd (MRC) has re­leased de­tailed re­search data on re­pair times for Pro­ton ve­hi­cles, fol­low­ing a part­ner­ship agree­ment signed with Thatcham Re­search and Pro­ton Hold­ings Bhd last year.

The data seeks to pro­vide the mo­tor ve­hi­cle re­pair and mo­tor in­sur­ance claims pro­cess­ing in­dus­try with ac­cu­rate, ve­hi­cle­spe­cific re­pair times based on ac- tual Pro­ton ve­hi­cle mod­els.

MRC chief ex­ec­u­tive of­fi­cer (CEO) Steve Miller said with the data, the lo­cal mo­tor in­sur­ance and ve­hi­cle re­pair in­dus­try could con­fi­dently pro­duce ac­cu­rate ve­hi­cle re­pair es­ti­mates us­ing de­tailed re­pair in­for­ma­tion specif­i­cally for the lo­cal mar­ket.

“This will im­prove trans­parency and pro­vide bet­ter qual­ity re­pair es­ti­mates guided by stan­dard main­te­nance re­pair works,” he said.

Ap­pointed by Gen­eral In­sur­ance As­so­ci­a­tion of Malaysia (PIAM), with en­dorse­ment of Bank Ne­gara Malaysia, MRC pro­vides and man­ages a na­tional au­to­mo­bile parts price and ve­hi­cle re­pair times data­base for use in cre­at­ing ac­cu­rate and trans­par­ent mo­tor in­sur­ance claims.

The Pro­ton ve­hi­cle re­pair times data was gen­er­ated us­ing MRC’s re­search ex­per­tise, in­for­ma­tion from Pro­ton and Thatcham Re­search’s PLAZA sys­tem.

Pro­ton Edar Sdn Bhd CEO Ab­dul Rashid Musa said guided by this data, Pro­ton deal­ers would be able to en­sure the cor­rect re­pair process was stated and car­ried out for dam­ages in­curred.

The nine Pro­ton mod­els in­cluded in the re­search were the Ex­ora, Savvy, Gen 2, In­spira, Subprima S, New Per­sona, Preve, Iriz and New Saga, in­clud­ing 48 vari­ants.

“MRC has al­ways fo­cused on help­ing im­prove the lo­cal mo­tor ve­hi­cle re­pair and mo­tor in­sur­ance claims pro­cess­ing in­dus­try. We will con­tinue to in­tro­duce new tech­nolo­gies and crit­i­cal in­for­ma­tion into Malaysia’s ve­hi­cle body re­pair in­dus­try,” said Miller.

This will im­prove trans­parency and pro­vide bet­ter qual­ity re­pair es­ti­mates guided by stan­dard main­te­nance re­pair works. STEVE MILLER

Mo­tor­data Re­search Con­sor­tium chief ex­ec­u­tive of­fi­cer

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