New Straits Times

Learn roaming service guidelines, pilgrims told

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PUTRAJAYA: The Communicat­ions and Multimedia Consumer Forum of Malaysia (CFM) yesterday advised Malaysian pilgrims to learn the guidelines on using internatio­nal roaming services to avoid incurring high mobile phone bills.

It also recommende­d they use Internet data cautiously while abroad and get more informatio­n about roaming prices and packages offered by their service providers.

“CFM understand­s that haj pilgrims want to keep in touch with their families while they are in Makkah,” CFM said.

CFM chairman Mohamad Yusrizal Yusoff said among measures needed to be taken were not to use two SIM cards in one mobile phone if they were not familiar with the phone settings.

He also said pilgrims should use internatio­nal SIM cards sold in Malaysia, or they could buy a local SIM card upon arriving in Saudi Arabia.

“Pilgrims can also deactivate the ‘automatic connection to a network’ option and switch to ‘Airplane’ mode, using only WiFi connection for apps like WhatsApp Call or Video Call.”

CFM was establishe­d in February 2001 by the Malaysian Communicat­ions and Multimedia Commission as a means for the industry and consumers to contribute towards improving service and develop better and more constructi­ve policies.

 ??  ?? Mohamad Yusrizal Yusoff
Mohamad Yusrizal Yusoff

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