Learn roaming service guidelines, pilgrims told
PUTRAJAYA: The Communications and Multimedia Consumer Forum of Malaysia (CFM) yesterday advised Malaysian pilgrims to learn the guidelines on using international roaming services to avoid incurring high mobile phone bills.
It also recommended they use Internet data cautiously while abroad and get more information about roaming prices and packages offered by their service providers.
“CFM understands that haj pilgrims want to keep in touch with their families while they are in Makkah,” CFM said.
CFM chairman Mohamad Yusrizal Yusoff said among measures needed to be taken were not to use two SIM cards in one mobile phone if they were not familiar with the phone settings.
He also said pilgrims should use international SIM cards sold in Malaysia, or they could buy a local SIM card upon arriving in Saudi Arabia.
“Pilgrims can also deactivate the ‘automatic connection to a network’ option and switch to ‘Airplane’ mode, using only WiFi connection for apps like WhatsApp Call or Video Call.”
CFM was established in February 2001 by the Malaysian Communications and Multimedia Commission as a means for the industry and consumers to contribute towards improving service and develop better and more constructive policies.
Mohamad Yusrizal Yusoff