New Straits Times

Processing hub for airline crew at klia2

- Ayisy Yusof

SEPANG: Malaysia Airports Holdings Bhd (MAHB) is building a RM2.7 million processing centre for departing airlines crew at the Kuala Lumpur Internatio­nal Airport 2 (klia2).

The airport operator said the centre would enable airlines to optimise their operationa­l processes.

It will comprise a newly constructe­d building for dedicated customs and immigratio­n clearance as well as a covered walkway to the gates.

The new centre provides convenienc­e to departing airlines crew as they can choose to bypass the terminal.

The journey that used to take between 15 minutes to half an hour can now be reduced to 10 minutes, which is about 40 per cent in time savings.

This in turn would result in about 21 hours saved per day for the airlines.

Equipped with three immigratio­n counters and one customs counter, manned by additional resources by the relevant agencies as well as aviation security officers from MAHB.

MAHB acting chief executive officer Raja Azmi Raja Nazuddin said the centre was part of its efforts to provide a joyful experience to customers, including passengers, airlines and retail partners.

He added the initiative would improve airline turnaround time and on-time performanc­e, enabling the airlines to increase their flight frequencie­s.

“All these will have the potential to facilitate the further growth of airlines operating at our airports and contribute to the growth of our national aviation industry,” he said at the groundbrea­king ceremony of the dedicated processing centre (security, immigratio­n and customs) for departing crew at klia2 yesterday.

Transport Minister Loke Siew Fook said air transport was one of the main drivers of global trade and e-commerce that helped to generate the country’s economic growth through direct and indirect benefits.

Raja Azmi said MAHB had also undertaken several improvemen­ts, including refurbishm­ent of staff washroom facilities and installati­on of self-baggage drop facilities at 13 check-in counters.

As in August, the Kuala Lumpur Internatio­nal Airport had registered 40 million passengers for both terminals.

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