OOPS! ANOTHER SLIP
Cathay sells US$16,000 flight tickets from Portugal to HK at 90pc ‘discount’
LESS than two weeks after saying it had a ticketing error that gave away premium seats at huge discounts, Cathay Pacific has done it again.
This time, some visitors to their booking site got lucky on flights from Europe to Hong Kong.
The South China Morning Post reported yesterday that the carrier offered first-class seats from Portugal to Hong Kong at a tenth of its original price of US$16,000 (RM65,920).
Since Cathay Pacific Airways Ltd didn’t fly direct from Lisbon to Hong Kong, the tickets included a leg to London, Zurich or Frankfurt through partner airlines, said the newspaper.
“We are aware of the error on some fares from Europe on our website because of an input issue,” said a spokesman yesterday, adding that the sale of such fares was stopped immediately.
“For the small number of customers who have purchased the tickets, we look forward to welcoming you on board to enjoy our premium services.”
The repeat of the glitch adds to the embarrassment the carrier faced last year when a hack on Cathay’s computer systems exposed private information of 9.4 million passengers in the world’s biggest airline data breach.
Around New Year’s day, Cathay sold such discounted round-trip business-class tickets from Vietnam to Canada and the United States, and later said it would honour the fares.
An Cathay Pacific Airways Ltd employee assisting a customer at the Hong Kong International Airport. The airline suffered two ticketing errors in around two weeks.