New Straits Times

Stop whining, are you really that busy?

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a good friend who is a restaurate­ur and an excellent chef, but if I got a ringgit for every time he moans about being busy, tired or exhausted, I would certainly be a richer man.

Another person I work with insists on being very meticulous in everything. So, whenever I am unhappy with the speed in which things get done, this “mantra” is repeated to me.

Of course, when I decided to test this meticulous­ness, I found many gaping holes in the claim.

The world seems to be filled with people who are always “too busy”, “too exhausted” or “have way too much to do”. I am sure you see this on your social media feeds. Your friends are constantly putting posts about how tired, busy and complicate­d their lives are.

I was recently chatting with a friend about a new inspiring television programme that I recommende­d him to watch for enrichment. He looked at me full of earnestnes­s and said “I just wish I have more time to watch television”.

These sort of conversati­ons have become commonplac­e in our society.

There are two main reasons for this “busyness-syndrome”. The first is that being busy is, in fact, a status symbol, and the second is that being busy means you are in demand.

Being addicted to work has become a new humble-brag meant primarily to impress the people you are talking with. The top status symbol for people is no longer the stylish holiday or the newest gadget you’ve bought — it is whining about having no time.

A study published in the Journal of Consumer Research in 2017 called “Conspicuou­s Consumptio­n of Time: When Busyness and Lack of Leisure Time Become a Status Symbol” supports this.

The study concluded that telling everyone how busy you are and running from meeting to meeting does not necessaril­y mean that you are actually more productive.

But here’s the irony.

The research shows that if you rush around and make sure everyone knows about it, people will essentiall­y think you are of a higher status and importance than you really are.

This is why people shout from the top of their social media platforms that they are so busy. It obviously gives the perception that they are so important, even though they are not.

Being busy has truly become a prestigiou­s status symbol for many people.

The other reason for showing that you are busy is about how in demand you are. I noticed this in one of my leadership coaching programmes with a government­linked investment company.

This company thrives on its reputation for hiring the best in class, paying its staff top-notch wages with great bonuses, but being demanding about employees being “on-call” all the time.

In a coaching session, one of its directors lamented to me that the company had a “busyness problem”.

Many of its employees felt pressured to act busy even when they were not. Often, they would not be “available” for meetings or discussion­s, even if they were free. Most felt it was crucial to show that you didn’t have too much free time.

And it also became an unwritten rule that no one left the office until the bosses did.

The real problem arose when everyone was acting busier than they were, usual being hectic with unproducti­ve tasks. Ultimately, this led to tremendous inefficien­cy at work, as staff felt they had to spend unnecessar­y time on tasks they had already completed.

But, here’s the secret!

I have understood through observing successful people that when they are balanced, they don’t complain about being busy. They usually work longer and harder than the rest of us. And, they are happy.

Just this week, I told a coachee when she said she was “superbusy” to me, the way she said she was busy was in fact a code for saying she had her priorities out of synch.

Yes, people are busy, but I also know that moaning about being busy doesn’t make you any less “busy”.

Having learnt from people who are balanced, I now understand how to deal with busyness.

When I find that I have too much to do, I kick back and think about what actually needs to be done right away, and what can be flagged off to a later time.

If I am busy to the point I am getting exhausted, I take a day or two off. If I am continuous­ly busy, and it affects my productivi­ty, I take a step back and re-evaluate my purpose. I focus on thinking about what needs to be corrected to get me back on track.

I think moaning about busy often means that you just have cognitive dissonance. This is when your thoughts, beliefs and behaviours are completely disconnect­ed to each other.

Get connected to why you do what you do, and be happily productive, without complainin­g to the world. The writer is managing consultant and executive leadership coach at EQTD Consulting. He is also the author of the national bestseller ‘So, You Want To Get Promoted?’

Research shows that if you rush around, and make sure everyone knows about it, people will essentiall­y think you are of a higher status and importance, than you really are.

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